Financial Counsellor
Core
Provide specialist financial counselling, advocacy, and case management to individuals and families experiencing financial hardship, specifically those impacted by problem gambling.
Role type
Financial Counsellor (Problem Gambling Specialist)
Builds
Tailored action plans for financial stability, client advocacy with creditors/institutions, and community financial literacy workshops.
Domain
Social Services / Financial Counselling / Problem Gambling
Deliverable
client delivery
Required skills
Financial counselling, case management, advocacy, financial literacy education, complex problem solving, strengths-based approach
Preferred skills
Problem Gambling Skillset Accreditation, state-based Financial Counselling Association accreditation
Technologies
SAMIS (case management system)
Responsibilities
Deliver high-quality financial counselling and case management services; Assist clients impacted by gambling-related debt and financial stress; Develop tailored action plans for financial recovery; Advocate with creditors and financial institutions; Facilitate financial literacy workshops; Maintain accurate case notes and client records.
Seniority
Mid-level (SCHADS Level 5)