Sr Implementation Mgr
Core
Lead end-to-end implementation of benefits solutions for midsize clients, serving as the primary client advocate to coordinate projects from requirements gathering through launch.
Role type
Senior Implementation Manager
Builds
Tailored health plan solutions and implementation deliverables for midsize clients
Domain
Health benefits and insurance
Required skills
Project management, client advocacy, plan design, requirements analysis, cross-functional coordination, risk mitigation, functional specification creation, resource management, system configuration, client training
Preferred skills
Experience with Workfront and Monday.com, consultative problem-solving, process improvement
Responsibilities
Lead end-to-end implementation projects of moderate complexity; Act as the primary client advocate maintaining strong relationships; Analyze client requirements to develop standard or customized solutions; Coordinate with clients, brokers, TPAs, and internal teams; Establish project plans, timelines, and success criteria; Gather requirements and translate them into functional specifications; Manage project scope, expenditures, and timelines; Perform implementation activities including system configuration and client training; Recommend solutions for plan designs; Standardize team tools and processes.
Seniority
Senior, hands-on IC