Customer Experience Coordinator - SIL Bowline CCT/Corlette
Core
Coordinate day-to-day support for people with disability to maintain choice, independence, and control within Supported Independent Living services.
Role type
Customer & Experience Coordinator (Disability Support)
Builds
Supported Independent Living services for people with disability
Domain
Disability services / Community support
Deliverable
physical/clinical work
Required skills
Relationship building, prioritization, problem-solving, documentation, community engagement coordination, autonomous work
Preferred skills
Experience in disability or community services, person-centred approach, solutions-focused mindset
Responsibilities
Build relationships with customers and support networks, coordinate daily support and respond to changing needs, facilitate community engagement and social activities, maintain accurate customer records, respond to concerns with practical solutions
Seniority
Individual Contributor, operational level
