Outcome Customer Engineer, AI, Google Cloud
Core
Enterprise architect and technical delivery manager bridging pre-sales and post-sales for strategic AI accounts, ensuring solutions are shaped for adoption and viable delivery.
Role type
Senior IC enterprise architect (AI/Cloud)
Builds
Enterprise-grade AI solutions integrating models, agents, and connectors into customer IT ecosystems
Domain
Cloud infrastructure + Generative AI
Deliverable
production ML models
Required skills
Cloud native architecture, system design, orchestration frameworks (LangGraph, AutoGen, CrewAI), enterprise integrations (APIs, ECMs, identity), AI/ML model deployments, code debugging (Java, Python, JavaScript), technical delivery strategies
Preferred skills
Solving novel technical problems, orchestrating specialized technical resources, influencing executive leaders, translating technical issues to business impact
Technologies
Vertex AI, Gemini models, LangGraph, AutoGen, CrewAI, Java, Python, JavaScript
Responsibilities
Partner with Account teams to assess project feasibility and shape proposals for long-term adoption; Lead upfront technical design for enterprise-grade AI solutions; Diagnose and resolve complex customer implementation issues and core product bugs; Serve as liaison to Product and Engineering teams to translate field feedback into feature requests; Steer implementation strategy and own the technical reality of delivery
Seniority
Senior, hands-on IC
