NSW | Manager - Key Accounts | Emirates Lounge SYD
Core
Lead premium aviation lounge operations and deliver exceptional guest experiences for high-value clients.
Role type
Senior hospitality operations manager (aviation lounges)
Builds
Premium lounge environments, food and beverage services, and client partnerships
Domain
Aviation hospitality / Premium F&B
Required skills
Senior leadership in luxury hospitality, multi-site operations management, lounge mobilization, team coaching and mentoring, budget and profitability management, stakeholder management, health and safety compliance
Preferred skills
Hospitality Management qualification, experience with airline lounges or luxury hotels, commercial acumen, succession planning
Technologies
N/A
Responsibilities
Lead delivery of premium hospitality experiences, build strong client partnerships, provide visible leadership across lounge operations, lead mobilization of new lounge operations, develop hospitality leaders and frontline teams, drive commercial performance through budget and inventory controls
Seniority
Manager, hands-on operational leadership