Service delivery manager
Core
Own end-to-end delivery of Data Ingestion service packages, managing scope, timelines, and budget to accelerate customer time-to-value.
Role type
Senior Service Delivery Manager
Builds
Data Ingestion service packages for enterprise sustainability clients
Domain
Enterprise Sustainability / ESG Data Management
Deliverable
client delivery
Required skills
Project management, client relationship management, scope definition, timeline alignment, budget control, risk identification, stakeholder coordination
Preferred skills
B2B software or consulting experience, problem-solving in ambiguity, high ownership, structured approach to issues
Responsibilities
Run project kickoffs and define success criteria, scope data ingestion solutions with customers and partners, align timelines across internal and customer teams, track service hours and forecast budget burn, proactively identify and mitigate project risks
Seniority
Mid-Senior, hands-on IC