Crisis Support Worker
Core
Provide end-to-end case management, advice, referral, and advocacy for homeless or at-risk clients to secure stable accommodation and improve quality of life.
Role type
Crisis Support Worker (Case Management)
Builds
Client support plans and referrals to housing services
Domain
Social Services / Homelessness Support
Deliverable
client delivery
Required skills
Case management, advocacy, referral coordination, confidentiality management, risk management, legislation compliance, team collaboration
Preferred skills
Experience in homelessness sector, understanding of St Vincent de Paul Society values
Technologies
Specialist Homelessness databases
Responsibilities
Manage client journey from intake to exit, assist clients in accessing safe accommodation, work with adults with complex needs to sustain tenancies, deliver advocacy on behalf of clients, ensure confidentiality of client information, work unsupervised at times
Seniority
Mid-level, hands-on IC