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Customer Service Advisor (B2/C1 Dutch)

Riga💼 Full-time🗓 2024-06-19 → 2026-09-30

Core

Handle customer queries via phone, email, and chat to provide timely resolutions and ensure cases are resolved within the lifecycle.

Role type

Customer Service Representative (B2/C1 Dutch)

Builds

Contact center operations for a client

Domain

Customer Support / Contact Center

Deliverable

client delivery

Required skills

Dutch (C1), English (B1+), case management, phone/email/chat communication, escalation, KPI tracking, shift work

Preferred skills

computer multitasking, problem-solving, written communication (50 wpm typing)

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