Case Manager

eml

New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-30

Core

Managing physical and psychological injury claims to support injured workers' recovery and return-to-work outcomes.

Role type

Case Manager (Workers Compensation & Personal Injury)

Builds

Personalized treatment and recovery plans for injured workers

Domain

Insurance / Workers Compensation / Personal Injury

Deliverable

client delivery

Required skills

empathy, problem-solving, customer service, computer literacy, communication, resilience, rapport-building, initiative

Responsibilities

Managing a full portfolio of physical and psychological injury claims; Building strong relationships with injured workers, employers, and practitioners; Implementing proactive strategies for timely recovery; Collaborating with stakeholders to design recovery plans; Navigating challenging conversations with empathy

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About eml

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.