Program Mentor – Reconnection, Employment and Learning (REAL)
Core
Provides personalised, culturally safe mentoring and practical support to Aboriginal and Torres Strait Islander participants transitioning from incarceration into the community.
Role type
Senior IC case manager / mentor (reintegration)
Builds
Individual Action Plans and participant reintegration pathways
Domain
Social services / Indigenous community support / Corrections
Deliverable
client delivery
Required skills
culturally safe practice, trauma-informed practice, strengths-based service delivery, case management, relationship building, goal setting, risk assessment, referral coordination, life skills development
Preferred skills
experience working within correctional environments, knowledge of Queensland Corrective Services requirements, ability to obtain correctional centre access approval
Technologies
Departmental systems
Responsibilities
Maintain an allocated participant caseload and provide consistent, individualised mentoring; Build culturally safe, respectful and strengths-based relationships with participants; Engage participants prior to release, on the day of release and throughout the post-release period; Undertake regular participant contact through correctional centre visits, face-to-face community engagement, outreach, telephone and virtual servicing; Monitor participant engagement, progress, changing circumstances, risks and barriers; Support participants to identify meaningful goals and develop, agree, implement and regularly review Individual Action Plans; Work with correctional centre staff to engage eligible participants and coordinate referrals; Provide immediate, culturally safe and high-intensity support on release or discharge; Support participants to reconnect with family, kin, community, culture, Country and language; Assist participants to access housing, health and wellbeing, mental health, alcohol and other drug, disability, family violence and other community supports; Support participants to identify and pursue employment, education, training and vocational goals; Develop and maintain productive working relationships with Queensland Corrective Services personnel and other stakeholders.
Seniority
Senior, hands-on IC
