Community Manager (Remote)
Core
Manage and grow the global STEPN community across Discord and Telegram, driving engagement, collecting feedback, and curating events to support ecosystem development.
Role type
Community Manager (Web3 Fitness & Lifestyle)
Builds
Global community events, engagement programs, and feedback loops for the STEPN lifestyle app.
Domain
Web3, Fitness, Health, Lifestyle
Required skills
Community management, Discord/Telegram moderation, Social listening, Competitor analysis, Crisis management, Data analytics, Event curation
Preferred skills
Existing STEPN community membership, Crypto/NFT expertise, Play-to-earn knowledge, Global mindset, Experience scaling communities
Technologies
Discord, Telegram, Social media tools
Responsibilities
Collect user feedback and solicit product improvement ideas, Stimulate conversation and curate community events, Monitor and report on social sentiment daily, Identify competitor collections and relevant market trends, Escalate potential crises and major complaints, Liaise with moderators to cluster trends for the team
Seniority
Individual Contributor