Customer Lead Specialist - Nissan
Core
Contact customers via phone to qualify sales leads from digital enquiries and handover genuine opportunities to Nissan dealers.
Role type
Lead Qualifier / Telesales Specialist
Builds
Qualified sales leads for Nissan dealers
Domain
Automotive / Customer Experience
Deliverable
client delivery
Required skills
Verbal communication, Active listening, Script adherence, Time management, Data entry, CRM usage
Preferred skills
Automotive industry experience, Lead management system experience
Responsibilities
Contact prospective customers via phone, Qualify customer needs and purchase intent, Pass qualified leads to dealers, Record call details in CRM, Manage daily call allocation (30-40 calls/day), Maintain professional customer interactions
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