Customer Solutions Engineer (Australia)
Core
Design, estimate cost, and propose Lightspeed satellite and terrestrial communication link solutions for enterprise and government customers in the APAC region.
Role type
Senior Customer Solutions Engineer (Satellite Communications)
Builds
Pre- and post-sales technical solutions for Telesat's Lightspeed LEO satellite network
Domain
Satellite communications, Low Earth Orbit (LEO), RF link analysis
Required skills
Systems engineering, connectivity solutions design, RF link analysis, satellite communications, cost estimation, technical proposal development, customer requirement gathering, network performance analysis, service issue resolution, trade show presentation
Preferred skills
Carrier/MNO account support, RF hardware expertise, MEF 3.0 standards, OSI Layer 1-3 protocols, 3G/4G/5G networking, network management platforms
Technologies
Lightspeed constellation, SolarWinds, WhatsUp Gold, Cisco, Juniper, MPLS, Carrier Ethernet, IP, VPN, firewalls
Responsibilities
Design and propose Lightspeed communications solutions based on customer requirements; validate technical details with Global Sales and customer engineering contacts; present proposals and review requirements with customers; lead and participate in customer meetings; identify new revenue opportunities within the Lightspeed portfolio; plan network upgrades and resolve service issues; collaborate with Marketing and Product teams on network capacity; support projects from design to implementation; update engineering databases and information management systems; present at trade shows and technical demonstrations.
Seniority
Senior, hands-on IC with strategic account management
