Senior Engineer
Core
Senior IP networking engineer providing hands-on technical support for complex customer cases in broadcast and live event technology.
Role type
Senior IC IP Networking Engineer
Builds
IP networking solutions for broadcast, live events, pro-audio, sports, theatre, and security applications
Domain
Broadcast and live event technology
Deliverable
client delivery
Required skills
TCP/UDP, VLANs, multicast, PTP, Cisco networking, broadcast/pro-audio/media/OT background, mentoring
Preferred skills
Salesforce CRM experience
Responsibilities
Resolve escalated complex IP networking issues, mentor APAC team engineers, handle sensitive customer relationship matters like billing disputes and SLA concerns, follow up on cases via Salesforce, travel to regional offices and training events
Sourced via viewjobs · Listed on CareerPlan, which tracks 928,000+ jobs from 20+ sources.