Operation Associate (Hourly Rated)
Core
Support the Driver Onboarding team by assisting prospective Driver Partners with enquiries, verifying documents, and maintaining accurate records.
Role type
Part-time operational associate (driver onboarding)
Builds
Onboarding experience for Driver Partners
Domain
Transportation / Gig economy
Deliverable
client delivery
Required skills
Phone communication, document verification, record keeping, Microsoft Excel, customer service
Responsibilities
Proactively reach out to Driver Partners via phone calls, Provide guidance on onboarding requirements and documentation, Verify submitted documents and maintain accurate records, Participate in rostered weekend and Public Holiday document verification duties
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