Senior Salesforce Technical Architect Communication Cloud (TACC)
Core
Senior technical leader defining and governing end-to-end architecture for Salesforce Industries Communication Cloud solutions, ensuring scalability, performance, and security aligned with enterprise best practices.
Role type
Senior IC Salesforce Technical Architect (Communication Cloud)
Builds
Scalable, secure, multi-cloud Salesforce programs integrating Sales, Service, CPQ, and OmniStudio capabilities for telecommunications clients.
Domain
Telecommunications / BSS/OSS / Enterprise Software
Required skills
Salesforce Communication Cloud architecture, CPQ, OmniStudio, BSS/OSS domain knowledge, integration patterns, security architecture, technical leadership, solution design
Preferred skills
OmniStudio Consultant certification, Industries CPQ certifications
Technologies
Salesforce Core, Industries/Communication Cloud, OmniStudio, CPQ, BSS/OSS platforms, ERP, middleware
Responsibilities
Lead technical discovery and architecture workshops to capture requirements and define solution constraints; Define end-to-end technical architectures for complex multi-cloud Salesforce programs; Design scalable and secure integration architectures between Salesforce and enterprise platforms; Provide technical leadership, design governance, and oversight to development teams; Conduct assessments of existing Salesforce orgs to identify performance, security, and scalability gaps and recommend remediation strategies
Seniority
Senior, hands-on IC
