Automation & Lifecycle Specialist

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-30

Core

Operator for revenue growth through behaviorally triggered campaigns and strategic comms, owning initiatives from problem definition to post-launch optimization.

Role type

Lifecycle Growth Operator (AI & Automation)

Builds

Behaviorally triggered campaigns, experiments, and AI agents/automations for clinician engagement.

Domain

Healthcare / Growth Marketing / AI

Required skills

Experiment design, Braze campaign building, SQL, AI agent/automation building, stakeholder comms, data-driven decision making

Preferred skills

Engineering, growth, partnerships, or analytics background; quantitative degree; passion for AI

Technologies

Braze, Amplitude, Omni, LLMs, agents

Responsibilities

Own lifecycle programs (activation, conversion, reactivation, churn prevention); build campaigns in Braze; design and measure experiments; wire up campaign plumbing with engineering; build AI agents for QA and operations; tailor programs for local markets.

Seniority

Mid-level, hands-on IC

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About Heidi

Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors. We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consu