Remote Technical Support / Integrations Manager - 6 months contract (m/f/d)
Core
Bridge technical innovation and customer satisfaction by resolving integration challenges and API issues for hoteliers using a dynamic pricing SaaS platform.
Role type
Technical Support & Integrations Manager
Builds
Pricing optimization algorithms and integrations connecting hotels with Property Management Systems (PMS) and Channel Managers
Domain
Hospitality technology / Revenue management
Deliverable
client delivery
Required skills
API integration (REST, JSON, XML), Property Management Systems (PMS), Channel Managers, ticketing systems, log file analysis, technical documentation
Preferred skills
Hotel operations knowledge, Revenue metrics (RevPAR, ADR, Occupancy), Postman
Responsibilities
Coordinate resolution of technical integration challenges and API-related issues; Manage relationships with technical partners (PMS and Channel Managers) through onboarding and launch phases; Develop and maintain comprehensive integration documentation
Seniority
Mid-level, hands-on IC
