Store Consultant (Customer Service)
Core
Part-time customer service and operational support for self-storage facilities, guiding customers on storage needs and maintaining centre operations.
Role type
Part-time Store Consultant (Customer Service)
Builds
Customer storage solutions and operational centre services
Domain
Self-storage / Logistics
Deliverable
product features
Required skills
Customer service, sales orientation, facility tour presentation, contract administration, inventory management, insurance claims processing, workplace health and safety compliance, multitasking, technology proficiency
Preferred skills
Strong communication, relationship building, proactive attitude, teamwork, autonomous work, growth mindset
Technologies
Customer management systems, inventory systems
Responsibilities
Guide customers to select appropriate storage units, conduct facility tours, maintain centre cleanliness and presentation, process customer contracts and insurance claims, achieve operational KPIs, adhere to safety procedures
Seniority
Entry-level, part-time IC
