Data Center Night Manager
Core
Manage 24/7 data center operations, oversee teams, and lead outage response for AWS global infrastructure.
Role type
Senior IC data center operations manager
Builds
AWS global infrastructure (servers, storage, networking, power, cooling)
Domain
Cloud infrastructure / Data center operations
Deliverable
infrastructure
Required skills
people management, operations management, on-call support, hardware troubleshooting, shift planning, KPI tracking, policy development, hardware logistics, outage leadership, workflow optimization
Preferred skills
technical writing, system management tools, client/server environments
Technologies
AWS Cloud, Linux, Network Security, ASP.NET, React
Responsibilities
Prioritize and assign trouble tickets to technicians; manage performance of diverse operations teams across locations; develop career paths and recruit/train data technicians; oversee day-to-day operations including queue management and hardware logistics; lead large-scale outage events; track operational KPIs; drive process improvement and automation; maintain on-call schedules; support hardware diagnostics and physical repair; create documentation and solve complex data center issues.
Seniority
Senior, hands-on IC with management duties