Technical Support Specialist - Merchant Services
Core
Troubleshoot payment terminals and POS equipment, support payment gateways, and resolve merchant technical issues.
Role type
Technical Support Specialist (Merchant Services)
Builds
Payment processing solutions for merchants
Domain
Fintech / Payment Processing
Deliverable
client delivery
Required skills
Troubleshooting, problem-solving, verbal communication, written communication, customer service, hardware support, software support, connectivity diagnosis, equipment setup and deployment, documentation
Preferred skills
Experience with Clover POS, Dejavoo terminals, payment gateways, virtual terminals, credit card processing equipment, merchant services, POS systems, fintech, payment processing, or the POS industry
Technologies
Clover POS, Dejavoo terminals, payment gateways, virtual terminals, credit card processing equipment, POS systems