IT System Specialist - Hospitality
Core
Oversee installation, upkeep, and enhancement of hardware and software systems including POS terminals, kitchen display tools, and staff scheduling software across multiple restaurant locations.
Role type
IT System Specialist (Hospitality)
Builds
Reliable network and internet infrastructure, secure POS and restaurant software environments, and efficient operational workflows.
Domain
Hospitality / Restaurant Operations / IT Infrastructure
Required skills
Network administration, database management, cybersecurity, POS system management, troubleshooting, vendor coordination, IT policy development, budget management, staff training.
Preferred skills
Cloud-based backup and recovery solutions, experience with Toast or Square platforms, data analysis for performance metrics.
Technologies
Cloud, Hardware, Network, Security
Responsibilities
Ensure network and internet reliability across all restaurant locations; configure POS settings to match menu updates and promotions; train restaurant staff on POS and other systems; monitor cybersecurity risks and implement safeguards; manage vendor relationships and negotiate contracts; build and monitor the IT budget; assess current technologies and recommend improvements.
Seniority
Mid-level, hands-on IC