Senior Director, Revenue Operations
Core
Building the revenue engine and operating model (forecast, pipeline, comp, capacity) for an AI-powered contact center platform serving Fortune 500 companies.
Role type
Senior Director, Revenue Operations
Builds
Unified GTM data architecture, AI-assisted reporting layer, and scalable RevOps function
Domain
SaaS / AI / Contact Center / Voice AI
Deliverable
production ML models
Required skills
Revenue Operations leadership, Forecast ownership, Compensation plan design, Quota setting, Territory segmentation, Multi-system GTM data consolidation, People leadership, Ambiguity navigation, AI tool proficiency
Preferred skills
Experience with usage-based pricing models, Building functions from fragmented states at growth-stage SaaS companies
Technologies
Salesforce, Gong, Clay, ZoomInfo, LinkedIn, Unify GTM, Claude
Responsibilities
Own end-to-end sales cycle view and growth engine, Design forecasting methodology and incentive plans, Consolidate multi-system GTM data, Build AI-assisted reporting architecture, Lead and develop RevOps team
Seniority
Senior Director, hands-on IC with people leadership