BDC Sales Lead
Core
Senior leadership role overseeing performance and execution across a remote automotive Sales BDC division, leading coordinators and driving production/show goals.
Role type
Senior IC automotive BDC Sales Lead
Builds
Appointment setting, dealership show rates, and lead follow-up for automotive dealerships
Domain
Automotive sales / Business Development Center (BDC)
Required skills
Automotive BDC operations expertise, team leadership and coaching, CRM management (Elead/VinSolutions), KPI analysis, escalation handling, process improvement
Preferred skills
Experience with BDR training, campaign strategy, SMS/email workflows, remote team management
Technologies
Elead, VinSolutions
Responsibilities
Oversee daily performance and operational consistency across the Sales BDC division; Lead, coach, and support Sales Team Coordinators through structured weekly one-on-ones; Monitor appointment-setting results, verified dealership show performance, speed-to-lead, and call quality; Maintain strong CRM accountability by monitoring activity and lead follow-up; Identify performance gaps and partner with Team Coordinators to address BDR concerns; Handle higher-level dealership questions and escalations; Support campaign strategy and process improvements; Ensure consistent execution of Sales BDC processes; Participate in live calls and production support when needed.
Seniority
Senior, hands-on IC
