Employee Services Coordinator
Core
Manage day-to-day operations of the HR service ticketing system and process core HR transactions to support employees across divisions.
Role type
HR service coordinator (first-line support)
Builds
HR service desk operations and transaction processing
Domain
Human Resources / Employee Services
Deliverable
client delivery
Required skills
HRIS systems, I-9 verification, terminations processing, promotions processing, internal transfers processing, ticket monitoring, record maintenance
Preferred skills
ADP familiarity
Responsibilities
Serve as first line of support for incoming HR service desk tickets, accurately process key HR transactions, monitor service desk activity to ensure timely resolution, maintain accurate records of transactions and employee interactions, collaborate cross-functionally with other HR team members
Seniority
Junior, operational IC