Outbound Sales Team Manager
Core
Build and manage a low-cost outbound sales team to generate appointments with local US homeowners for a home renovation company.
Role type
Outbound Sales Team Manager
Builds
Appointment-setting team and outreach processes
Domain
Home services / Real estate lead generation
Required skills
Outbound sales team management, Hiring and training remote agents, Cold calling strategy, Homeowner data sourcing, Script and call flow creation, Performance monitoring and coaching, US home services industry experience, English communication
Preferred skills
Experience managing lower-cost remote talent, Knowledge of lead source providers, Team motivation and accountability strategies
Technologies
CRM tools, Data sourcing platforms, Scheduling software
Responsibilities
Recruit, hire, and train outbound sales representatives; Create scripts, call flows, and training materials; Source homeowner data and prospect lists; Monitor team performance and appointment generation; Coach underperforming agents; Manage schedules, coverage, and daily operations; Track KPIs and report results
Seniority
Manager, hands-on team building