Service delivery manager
Core
Founding Service Delivery Manager owning end-to-end delivery of Data Ingestion service packages, ensuring on-time, on-budget execution for enterprise sustainability clients.
Role type
Founding Service Delivery Manager (B2B SaaS)
Builds
Data Ingestion service packages for enterprise sustainability platforms
Domain
Enterprise Sustainability / ESG Data Management
Deliverable
client delivery
Required skills
end-to-end project delivery, client relationship ownership, scope definition, timeline management, budget control, risk identification, stakeholder coordination
Preferred skills
B2B software or consulting experience, high ownership mindset, structured problem solving, adaptability in ambiguity
Technologies
N/A
Responsibilities
Run project kickoffs and define success criteria; scope data sources and formats; align timelines with customers and partners; track service hours and forecast budget burn; proactively identify and escalate risks
Seniority
Founding, hands-on IC