Lead Cast Member
Core
Lead a store team in delivering magical guest experiences and driving sales performance for Disney products.
Role type
Senior retail store manager (IC)
Builds
Disney retail store operations and guest experiences
Domain
Retail / Entertainment
Deliverable
product features
Required skills
Sales KPI management, team coaching and mentoring, visual merchandising leadership, guest service excellence, inventory management, policy compliance
Preferred skills
Retail management experience, training experience, business acumen
Technologies
POS systems, store tools
Responsibilities
Drive sales and conversion KPIs, mentor and coach Cast Members on service standards, manage visual merchandising execution, ensure compliance with Disney policies and local employment laws, plan and monitor guest events, maintain inventory accuracy
Seniority
Senior, hands-on IC
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