Atendimento ao cliente
Core
Provide hybrid customer support (reception, email, and active contact) to patients of a health company, ensuring humanized, agile, and quality service.
Role type
Customer Service Representative
Builds
Patient support and communication
Domain
Healthcare
Deliverable
client delivery
Required skills
Registration systems, Office Suite, clear diction, fast typing
Responsibilities
Answer patient inquiries via phone, email, and active contact; clarify doubts and ensure clear communication; log interactions and requests in the system to keep information up to date.
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