Atendimento Xai-Xai
Core
Provide in-person banking services, execute transactions, and promote financial products to ensure customer satisfaction and operational efficiency.
Role type
Front-line banking teller / customer service representative
Builds
Banking transactions, customer accounts, and financial product sales
Domain
Banking / Financial Services
Required skills
In-person customer service, banking operations execution, account management, KYC/AML compliance, digital channel support, data entry accuracy, complaint handling, internal control adherence
Preferred skills
Prior experience in banking or customer service, knowledge of specific banking systems
Technologies
Banking software, digital self-service platforms
Responsibilities
Execute deposits, withdrawals, transfers, and payments; open and maintain customer accounts; promote cross-selling of financial products; assist customers with digital channels; update customer data; handle customer complaints; ensure compliance with KYC and AML regulations
Seniority
Entry-level to Mid-level, hands-on IC