IT Support Engineer (m/w/d)
Core
Provide continuous and smooth IT support, handling ticket inquiries, offering phone support, and implementing IT solutions for clients.
Role type
IT Support Engineer
Builds
IT support services for clients
Domain
IT Services
Deliverable
client delivery
Required skills
Windows Server Administration, SQL, VoIP, SIP technologies, hardware installation, software configuration
Preferred skills
experience with alarm control centers (Hausnotrufzentrale)
Responsibilities
Ensure continuous and smooth IT support, process incoming ticket system requests, provide phone support for technical issues, quickly and competently resolve customer concerns, implement and adapt IT solutions for clients, install and configure software and hardware components
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