AI Deployment Manager - Japan
Core
Own the post-sale journey for enterprise customers, driving adoption, retention, and expansion of AI tools for knowledge work and coding.
Role type
Senior Account Management / Customer Success Manager (Enterprise AI)
Builds
Enterprise rollouts of Grok, Grok Build (Cursor), Grok Bot, and Grok APIs
Domain
Artificial Intelligence / Enterprise Software / Developer Tools
Deliverable
product features
Required skills
Enterprise account management, stakeholder engagement (CTO/VP/SVP), end-to-end rollout execution, use case identification, data-driven account health monitoring, product feedback synthesis
Preferred skills
Power user of Grok/Cursor/AI coding tools, experience translating customer needs into technical plans, understanding of SDLC and developer workflows
Responsibilities
Manage a book of business with top enterprise customers, engage C-level engineering stakeholders to demonstrate ROI, lead enterprise rollouts including onboarding and enablement, turn high-impact use cases into repeatable workflows, monitor account health to drive renewals and expansion, represent customer feedback to influence product priorities