Account Manager Polen (m/w/d)
Core
Account Manager responsible for acquiring and managing a portfolio of care staff (Betreuungskräfte) to support families in need of care services.
Role type
Account Manager (Sales & Client Success)
Builds
Care staffing pipeline and support services for families
Domain
Home care / Elderly care / Social services
Deliverable
client delivery
Required skills
Account management, sales, conflict resolution, stakeholder management, cross-cultural collaboration, feedback analysis
Preferred skills
Experience in home care, CRM tools (Salesforce, Pipedrive, Hubspot)
Responsibilities
Consult with care staff on placement requests, manage care staff portfolio, support staff during transitions and emergencies, conduct satisfaction surveys, share best practices for conflict resolution, collaborate with international teams, provide feedback to optimize processes
Seniority
Individual Contributor, entry to mid-level
