Director, Account Management - Canada
Core
Lead a geographically distributed Enterprise and Strategic Account Management sales organization in Canada to manage, retain, and expand relationships with complex enterprise customers.
Role type
Director of Account Management (Sales Leadership)
Builds
Enterprise SaaS platform for fleet, safety, and operations management
Domain
SaaS / Transportation & Logistics / Fleet Management
Deliverable
product features
Required skills
SaaS enterprise sales leadership, team building and scaling, revenue growth strategy, executive stakeholder management, sales operations, pipeline generation, retention and renewal management, business value realization
Preferred skills
Experience in high-growth SaaS environments, experience with Salesforce and sales analytics dashboards
Technologies
Salesforce, sales analytics dashboards
Responsibilities
Lead a geographically distributed Enterprise and Strategic Account Management sales organization; Guide the team in full account ownership, driving retention, negotiating renewals, and identifying expansion opportunities; Develop strategies to demonstrate business value realization to complex enterprise customers; Recruit, hire, and develop top Enterprise Account Management sales talent; Partner with Sales Operations, Product, Customer Support, and Implementation teams; Track and analyze key sales metrics and pipeline generation to strengthen net revenue retention; Serve as a senior escalation point and executive sponsor for strategic accounts; Develop and refine scalable sales processes and account planning models
Seniority
Director, hands-on IC with team leadership