Asset and Configuration Analyst II
Core
Tracks and manages the IT asset life cycle from selection to retirement, ensuring configuration item accuracy in the CMDB and compliance with vendor contracts.
Role type
Asset and Configuration Analyst
Builds
Accurate CMDB records, inventory reports, and audit-compliant asset documentation for infrastructure hardware and software licenses.
Domain
IT Operations / Asset Management / Data Center
Required skills
ITSM processes, ServiceNow tools, CMDB management, RFID inventory, chain-of-custody documentation, audit verification, hardware/software lifecycle tracking, procurement requisition management
Preferred skills
IAITAM CITAM, CHAMP, CITAD certifications, data center operations experience
Technologies
ServiceNow, CMDB, RFID systems
Responsibilities
Monitor and record hardware assets and software licenses to ensure vendor contract compliance; Verify software assets against license contracts and hardware against physical inventory; Design and improve asset management processes; Create and track requisitions from approval to purchase order; Provide KPI reporting on asset metrics; Perform audits of CMDB content and initiate corrective actions.
Seniority
Mid-level, hands-on IC