IT Service Management
849 open positions
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ServiceNow Support Analyst Blue-Rose-Consulting-Group-IncUSA $85k–$85ktoday Triage and resolve ServiceNow incidents, support application releases, and manage user stories within Agile development cycles.
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CHANGE MANAGER L3(CONTRACT)↗ WiproMH, IN today Manage IT change processes to ensure all changes are recorded, approved, and implemented safely without impacting production.
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Enabling Areas - IT - Assistant Manager - End user operations↗ DeloitteTS, IN today Manage site-level IT operations and end-user support, ensuring service quality, security compliance, and operational reporting for a large organization.
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Analista HelpDesk/NOC/SOC↗ Palo Tinto NetworksCuajimalpa, DIF, MX $180k–$180ktoday Monitoring and resolving IT incidents and problems for clients, ensuring real-time environment status.
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Head of Production Support UobgroupBangkok (City Area), TH today Manage the lifecycle of technology events, incidents, and problems to ensure service delivery and minimize business impact.
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Problem Manager PlaytechSão Paulo, SP, br today Own the post-RCA lifecycle, track corrective actions, and analyze incident data to identify recurring patterns and drive continuous improvement in monitoring and incident management.
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Technical Analyst, CMDB / ITSM Northwestern-Memorial-HealthcareChicago, IL, us 1d Maintains operational stability and integration of assigned application systems within the healthcare IT environment, supporting digital transformation and end-user needs.
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Coordenador(a) de Customer Technology Services AccorCorpoSão Paulo, SP, br 1d Coordinate local IT service providers to ensure SLA compliance for hotel operations, business units, innovation projects, and investor relations.
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ICT Engineer (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk $1k–$1k1d Perform, coordinate, and improve complex 3rd level IT infrastructure activities to ensure stable technical support for business processes and meet KPIs.
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Senior Incident & Problem Manager BloomreachRemote $37k–$37k1d Senior Incident & Problem Manager owning end-to-end incident response, process unification, and establishing problem management for Loomi (AI personalization engine).
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Senior Incident Management Specialist AgodaCairo 1d Lead Agoda's response to complex technical and non-technical incidents (outages, natural disasters, regulatory changes) to ensure operational continuity and minimize impact on customers and partners.
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Technical Delivery Manager with French (IT) Sopra-SteriaKatowice, pl 1d Lead a team ensuring availability, continuity, and performance of critical IT services in production and managed services environments.
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Analista de Gestão de Mudanças JobgetherBrazil 1d Manage end-to-end Change Management processes to ensure safe, consistent implementation of technology changes across systems and infrastructure.
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Senior Advisor, IT Problem Management DesjardinsMontréal, CA 1d Senior Advisor driving IT service management maturity, stability practices, and operational performance across the Property and Casualty Insurance IT Division.
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Operation Landscape Manager ShellRemote 1d Lead end-to-end IT operations landscape for applications, infrastructure, and digital services, driving AI-enabled operations transformation to improve reliability and efficiency.
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Senior Engineer MS, EUS↗ Ntt DataMH, IN 1d Maintain clients' IT infrastructure and systems by proactively monitoring, investigating, and resolving technical incidents and problems.
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Service Desk Unit↗ EkkidenValencia, VC, ES $0k–$0k1d First point of contact for incidents and service requests, resolving Tier 1 issues and monitoring corporate ICT infrastructure.
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Major Incident Manager FirstRandRandburg, ZA 1d Own and coordinate the major incident process, acting as the single point of contact for all parties during incidents to ensure effective response, communication, escalation, and resolution.
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Support Engineer 2 - Service Manager, ITIL, Cloud Applications /SaaS, Immediate Joiner JdaIND - Coimbatore (708), IN 1d Primary operational interface ensuring stable SaaS/cloud service delivery through governance, SLA/KPI management, and incident coordination.
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Application Development Associate Manager - HIH - Evernorth↗ The Cigna GroupTS, IN 1d Lead the design, operation, and continuous improvement of engineering controls and production-support governance for a global healthcare technology service.
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Mgr Service & Support I - Canada↗ IgtMoncton, NB, CA 1d Main point of contact for customers to the Technology organization, managing system support, evolution, and incident resolution while coordinating with internal support groups.
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?Cloud Operations Engineer (m/w/d) Remote 1d Monitoring and ensuring stable 24/7 platform operations, incident management, and change coordination for IT solutions.
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Microsoft Fabric / Data Engineer NttlimitedHyderabad, India 1d Provide exceptional service to clients by proactively identifying and resolving complex technical incidents across cross-technology infrastructure.
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Gestor de Incidentes DxctechnologyMEX - DIF - MEXICO CITY 1d Manage critical IT incidents and service disruptions in manufacturing/industrial environments to ensure operational continuity.
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Customer Solution Center Rep 5 - Technical HpBengaluru, Karnataka, India 1d Lead and mentor a team of service desk technicians while providing hands-on advanced troubleshooting for escalated IT incidents.
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Information Technology Process Engineer I JabilChihuahua, MX 1d Formalize IT processes (change, configuration, incident, problem, SDLC) and manage day-to-day operational activities to ensure process stability and compliance.
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Manager - ITSM Operations↗ DaviesMH, IN 1d Anchor leadership role connecting frontline service delivery, major incident leadership, service assurance, and ITIL governance into a coherent global operating rhythm for an insurance-sector GCC.
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Sr. IT Incident Management Analyst - EN 989↗ Export Development CanadaCalgary, AB, CA $97k–$97k1d Lead governance, continual improvement, and maturity of enterprise IT Incident and Major Incident Management practices.
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Senior Network Operations Engineer↗ SovosMH, IN 1d Monitor global network infrastructure, resolve complex technical incidents, and ensure system reliability for Sovos' tax compliance platform.
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Service Desk Team Leader↗ LenovoSão Paulo, SP, BR 1d Manage a team of Service Desk Analysts providing IT incident and request handling and resolutions for Lenovo's customers.
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Application Development Associate Manager - HIH - Evernorth CignaHyderabad, India 1d Lead the design, operation, and continuous improvement of engineering controls and production-support governance for healthcare technology services.
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Kierownik Sekcji ITSM / ESM (M/K) Rossmann SDPŁódź, łódzkie 2d Leading the transformation of IT Service Management (ITSM) towards an AI-native model, focusing on automation, data-driven insights, and Generative AI integration to eliminate root causes of incidents.
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Kierownik Zespołu Zarządzania Infrastrukturą Systemową, Bazami Danych i Aplikacjami IT (K/M) Polskie Porty Lotnicze S.AWarszawa, mazowieckie 2d Leading a team responsible for managing system infrastructure, databases, and IT applications to ensure operational stability and disaster recovery.
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Coordenador De TI PensoRegistro, Estado de São Paulo 2d Supervise the N1 Field Service technical team and manage IT operations, infrastructure, and maintenance for an outsourced client.
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Service Manager GBS ITS FreseniusmedicalcareBengaluru, KA, IN 2d Manage end-to-end IT service delivery for enterprise applications, cloud, SaaS, and digital platforms, ensuring SLA compliance and operational stability.
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IT Service Desk Team Lead The-Missing-LinkNorth Sydney, New South Wales 2d Lead a team of IT help desk engineers, provide technical guidance on complex issues, and deliver outstanding support experiences for clients.
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Team Lead - IT Service Desk Russell KennedyMelbourne, Victoria 3d Lead daily operations of the IT Service Desk across Sydney and Melbourne offices, providing people leadership, technical expertise, and process improvement to ensure user satisfaction and SLA compliance.
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Senior Problem and Major Incident Officer Queensland GovernmentBrisbane, Queensland $125k–$125k3d Lead and drive the day-to-day delivery of ICT service desk and regional support services, managing major incidents and problems to ensure optimal outcomes for the department's strategic operational and business requirements.
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IT Team Lead (APAC / Australia) DYWIDAGMelbourne, Victoria 3d Lead IT operations and service delivery for APAC users, managing a small distributed team and handling second/third-line escalations.
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Application Support Specialist Marsh McLennanSydney, New South Wales 3d Deliver Level 1 and Level 2 application support to ensure stability and performance of business-critical platforms.
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Vendor Operations Manager NSW Department of Communities and JusticeParramatta, New South Wales $133k–$133k3d Manage operational service compliance and performance for vendor-sourced IT services within the Department of Communities and Justice.
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Manager, IT 7shiftsRemote $112k–$112k3d Lead the IT function and a team of three to manage day-to-day operations, employee support, and technology adoption for a SaaS platform serving restaurants.
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Consultant pilotage et processus IT F/H EverienceCourbevoie, Île-de-France, fr 4d Audit IT processes, drive improvement trajectories, and manage client relationships and contract performance.
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IT Operations Graduate Programme (Immediate Start) FDM GroupSingapore 4d A 2.5-year graduate training program preparing candidates for IT operations roles in client projects across Singapore.
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