Operations Management
1,244 open positions
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Operations Manager (CACC)↗ Ministry of HealthCambridge, ON, CA $84k–$84ktoday Lead 24/7 operations for the Cambridge Central Ambulance Communications Centre, managing the dispatch of 911, emergency, and non-emergency ambulance requests.
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Customer Success Team Lead (Remote - EMEA)↗ Xapo BankRemote today Lead a team of 10–11 customer support advisors to ensure seamless delivery of support services, aligning with departmental KPIs and company OKRs to enhance customer satisfaction and retention.
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Senior Manager, Product Support JobgetherUS today Leads a technical support organization to resolve complex product issues and deliver high-quality customer experiences.
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Team Leader - Operations CnxPHL Cyberzone Cebu City - FCC Tower 3 & 4, PH today Supervise call center associates to ensure performance metrics and customer service KPIs are met.
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Branch Manager--Louisville, Kentucky RollinsLouisville, Kentucky $70k–$70ktoday Oversee daily business operations of pest management and home services branches, driving revenue growth and customer retention.
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Grade 1 Group Leader - 3rd Shift Bosch-HomeComfortPark City, KS, us today Lead and manage a group of customer service representatives to ensure exceptional service delivery and meet performance targets.
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Team Lead Bosch-GroupFort Lauderdale, FL, us 1d Lead a team of service experts providing customer assistance and emergency support via phone in the automotive sector.
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National Account Manager-Managing People & Install Projects DhpaceNational Accts Security 1d Lead, coach, and manage a team of Project Managers for door, docking, and security product installations while serving as the primary client contact for National Accounts.
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Customer Operations - Lead EthoslifeBangalore, India 1d Lead a team of 10-12 Customer Operations Associates to deliver exceptional experiences to new and existing life insurance customers and referring agents via email, live chat, SMS, and phone.
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Responsable/ gerente de Delegación Valencia y gestor GG.CC Rentokil-InitialPaterna, VALENCIA, es 1d Manage the Valencia branch operations and lead national private key account management.
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Business Unit Manager Asbestos Belgium EurofinsMerelbeke-Melle, Vlaanderen, be 1d Lead and develop the Asbestos Services Business Unit, driving operational and financial performance while managing a team of ~25 FTE in Belgium.
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Responsable Secteur Free Proxi - Rennes - H/F Iliad-FreeRennes, Brittany, fr 1d Manage a team of coordinators and technicians providing on-site technical assistance to Free subscribers in a defined geographic area.
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Care Manager (Subscription business)↗ Lg Chem40, TH 1d Lead customer care operations for a subscription business, managing field service teams to drive sales, collections, and service quality.
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Care Manager (Subscription business)↗ LG Electronics40, TH 1d Lead customer care operations for a subscription business, managing field service teams to drive sales, collections, and service quality.
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Services Business Operations Manager HpeTlaquepaque, Jalisco, Mexico 1d Oversee global services operations team, develop and manage processes, and customize tools for maximum efficiency to support HPEN Services business.
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CSR Manager UsbankRemote $62k–$62k1d Manage customer service staff to handle inquiries, investigate requests, and resolve problems while maintaining high service quality and operational efficiency.
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Lead Legal Operations Processor WfHyderabad, India 1d Lead operational teams handling subpoenas, levies, and legal document inquiries while driving process improvements and risk mitigation.
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Operations Manager - Cash Management FirstamUSA, South Carolina, Fort Mill $77k–$77k1d Oversees a team or multiple small teams to ensure smooth delivery of processes and services while building team capability, focusing on execution, compliance, and continuous improvement.
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Services Business Operations Manager↗ Hewlett Packard Enterprise | HpeTlaquepaque, JAL, MX 1d Oversee global services operations team, develop and manage processes, and customize tools for maximum efficiency to support the HPEN Services business.
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Field Service Manager AbbRemote, Utah, United States of America 1d Lead a team of field tech service resources and workshops to deliver preventive maintenance, troubleshooting, commissioning, and modernization solutions for electrical service customers.
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Bid Manager Team Leader HitachiVaesteras, Vastmanland County, Sweden 1d Lead a global team of bid and proposal experts to manage the end-to-end tendering process for complex Grid Automation products and services, ensuring successful contract wins and handover to execution.
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Government Collections Supervisor TeleperformanceRemote $0k–$0k1d Supervises and develops a team of agents to meet performance targets, maximize productivity, and ensure quality in government collections operations.
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TEAM LEAD, CLIENT SUPPORT - Vancouver / Fraser Valley / Kelowna BdcVancouver, CA 1d Lead a team of Client Support Coordinators to deliver exceptional client experiences and support business development initiatives for Canadian entrepreneurs.
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Service Desk Team Leader – WorkForce Management↗ LenovoSão Paulo, SP, BR 1d Lead workforce management for Lenovo's global Service Desk, ensuring optimal resource allocation, scheduling, and operational efficiency to meet service level agreements for customer end users.
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Large Format Printer - Channel Service Manager HpAlpharetta, Georgia, United States of America $83k–$83k1d Serve as the primary HP service liaison for strategic Large Format Channel Partners, driving partner readiness, service delivery excellence, and operational compliance.
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Head of Branch Customer Service ManulifeDist.7, Ho Chi Minh, VN 1d Lead end-to-end Branch Customer Service operations across a nationwide network, ensuring consistent, compliant, and customer-centric servicing experiences through multiple channels.
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Team Leader UnisysCitynet - Mandaluyong City, PH 1d Lead and manage a Service Desk team to deliver technical support to end-users, handling client incidents, requests, and queries.
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Lead Customer Service - Order Management Spain ThermofisherBudapest, Hungary 1d Lead Customer Service Representative supporting clients in administration, order management, quotations, and master data at a Shared Service Center.
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Claims Unit Manager - Vendor Management AceCoppell, TX, US $121k–$121k1d Manage specialized functions within the Claims business unit, focusing on vendor management, contract execution, expense management, and team leadership for 4-10 claims teams.
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Credit Control Team Leader - Maternity Cover AigLondon, GB 1d Manage the day-to-day operations of a Credit Control team to reduce aged debt and ensure timely premium payments within the Lloyd's insurance market.
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Regional Field Service Manager↗ Videojet TechnologiesCiudad de México, DIF, MX 1d Leading and developing a regional team of Field Service Engineers to ensure safe, efficient, and customer-oriented service operations for industrial printing and coding equipment.
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Team Leader - Commercial Employer Market Account Team Support - Express Scripts CignaUnited States Work at Home $89k–$148k1d Lead a team of Associate Account Managers/Sales Coordinators to support client issue resolution, reporting, and operational needs for the Commercial Division.
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(American English) Key Account Manager (Austria, remote)↗ SupportYourAppRemote 1d Manage commercial results, operations, and reputation for key hospitality clients, leading support teams and driving account growth.
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Customer Care Manager Northern Europe Cluster nVentWarsaw, PL $166k–$166k1d Lead Customer Care operations across the Northern Europe cluster (UK, Ireland, Sweden, Norway, Denmark), ensuring operational excellence and driving alignment across multiple product lines and markets.
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Helpline Services Manager PandaRemote $142k–$142k1d Lead the day-to-day operation of a national digital mental health helpline service, ensuring safety, responsiveness, and high-quality care for callers.
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Team Leader Cleaning Services Precise People HubBrisbane, Queensland 1d Lead a team of service technicians for commercial kitchen exhaust and HVAC cleaning, ensuring safe and efficient delivery of services while providing hands-on technical support.
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Services ITR Manager GE-VernovaSydney, New South Wales 1d Managing customer accounts for flow services in the power generation industry, focusing on commercial growth, operational excellence, and outage execution.
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Branch Manager CumminsLubin, dolnośląskie 2d Lead overall branch performance, drive sustainable business results, and champion an exceptional customer experience for Aftermarket Service operations.
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Service Manager Empact GroupJohannesburg, Gauteng 2d Oversee and enhance service delivery operations, ensuring quality and efficiency across all service functions to optimize customer satisfaction.
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Customer Service Manager↗ Recruit Lync Pte. Ltd.Bedok, S00, SG 2d Lead, coach, and manage a customer service team to achieve service standards, KPIs, and operational excellence while managing key client accounts and driving process improvements.
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Customer Service Manager Synergie AustraliaSydney, New South Wales $90k–$90k2d Lead a team of six customer service professionals in a high-volume steel and building products operation, ensuring accurate order processing and strong client relationships.
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Team Leader - Customer Service Pepper GroupParramatta, New South Wales 2d Lead a team of Customer Service Specialists to deliver exceptional customer experiences and maintain strong operational performance in a contact centre environment.
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Manager, Internal Dispute Resolution Bendigo BankMelbourne, Victoria 2d Lead the operational delivery of a complaints management function and oversee the end-to-end resolution of complex customer disputes within a retail bank.
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