Global Technical Support
626 open positions
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Senior Engineer - Product Support↗ LeadsquaredMH, IN today Senior Product Support Engineer for BFSI vertical, resolving complex technical issues in loan origination, disbursement, and compliance workflows for banks and insurers.
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GTM Technical Solutions Analyst II↗ ZoomInfoKA, IN today Serve as a go-to technical resource for customers, independently diagnosing complex issues and owning resolution end-to-end for the ZoomInfo product suite.
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Product Support Engineer I↗ DP WorldKA, IN today Support software products/services by resolving incidents, implementing automations, and improving monitoring setups while acting as a technology spokesperson.
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Client Solutions Analyst - Remote ExperianRemote today Guide enterprise clients through product onboarding, provide technical assistance, and troubleshoot production/data issues.
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Specialist, Application Support NielsenIQChennai, TN, in 1d Monitor enterprise software solutions, troubleshoot application issues, and ensure system stability through SRE tasks and root cause analysis.
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Field Application Engineer (m/w/d) Vusiongroup-SaFernitz bei Graz, Steiermark, at $47k–$47k1d Support deployment and adoption of IoT solutions for retail clients through on-site visits, technical assessments, and troubleshooting.
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Product Support - Intern FourKitesChennai $360k–$360k1d First point of contact for customers to research, troubleshoot, and test product problems and bugs for a supply chain visibility SaaS platform.
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Support Engineer 1 - WMS/Warehouse management system JdaIND - Coimbatore (708), IN 1d Support and maintain the BY WMS (Warehouse Management System) web application for global customers, ensuring business requirements are met and processes are supportable.
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Technical Support Specialist AttioAustralia 1d Provide fast, high-quality technical support and troubleshoot complex issues for Attio's B2B SaaS customers across the APAC region.
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Elite Care Escalated Support Analyst VisaCO - Bogota, Colombia 1d Global third-line support analyst providing expert technical support for complex client issues and critical service incidents for enterprise clients.
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Technical Lead↗ HCLTechKA, IN 1d Ensure smooth operation and performance of GTP services, provide technical support, troubleshoot issues, and implement solutions to optimize efficiency.
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frontend full stack engineer↗ ViafouraToronto, ON, CA $80k–$80k1d Bridge the gap between Technical Integration and Engineering by diagnosing and fixing customer-reported issues across the full stack without waiting for full engineering cycles.
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Sr Support Engineer 1 - WMS↗ Blue YonderMonterrey, NLE, MX 1d Senior technical escalation point and onboarding lead for global Warehouse Management System (WMS) SaaS customers, handling complex code-level debugging, cloud infrastructure troubleshooting, and migration projects.
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Technical Support Developer↗ SilverfortRemote, US 1d Resolve complex, development-level technical support cases and act as the technical bridge between Support and Development to drive product improvements.
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Technical Support, Manager, Americas↗ EquativSão Paulo, SP, BR 1d Lead and develop a high-performing Technical Support team in the Americas, driving operational excellence and AI/automation adoption to empower customers.
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Associate Technical Lead↗ EpturaDL, IN 1d Lead complex enterprise SaaS support cases, perform root-cause analysis, and act as a subject matter expert for advanced technical issues.
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Associate Software Engineer KarbonSydney, New South Wales 2d Junior Full Stack Software Engineer focused on investigating and resolving customer support cases and escalations to fix issues in the accounting practice management platform.
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Support Team Lead CloudsmithJaipur, Rajasthan 3d Lead a technical support team to troubleshoot and resolve complex customer challenges for a global software supply chain platform, acting as the technical escalation point and owner of queue health.
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Specialist Incident Management (m/f/d) Atlas Copco Tools Central Europe GmbHLeinfelden-Echterdingen, Esslingen (Kreis) 3d Manage and resolve production incidents and support technical issues for Smart Manufacturing software solutions.
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Support Engineer, VIP JobgetherRemote $55k–$55k3d Provide advanced technical support and escalation for enterprise customers using a large-scale WordPress platform.
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Customer Support Engineer, Tier 1 Windows - Mexico JumpCloudRemote 4d Provide Tier 1 technical support and troubleshooting for JumpCloud's AI-powered unified IT management platform, resolving high-priority customer issues across email, chat, and remote sessions.
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Senior Technical Support Engineer - Customer Support (all genders) About-You-Se-Co-KgNew York, NY, us 4d Investigate and resolve complex technical issues for enterprise B2B SaaS customers by analyzing symptoms, tracing request flows, and collaborating with engineering teams.
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Technical Support Engineer, Application Security CloudflareSingapore 4d Serve as a trusted technical advisor for Enterprise customers, diagnosing and resolving complex issues related to Cloudflare's Application Services/Performance solutions.
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Technical Support Engineer (6 months Contract)↗ Rentspree40, TH 4d Tier 3+ technical support engineer resolving escalated customer issues, managing system downtimes, and acting as a liaison between support and development teams.
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Dedicated Support Engineer - Singapore OpenAISingapore 4d Troubleshoot complex technical issues for Premium Support customers, ensuring product reliability and adoption through deep system investigation and proactive risk management.
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Analista de Telemetria e Performance↗ Volvo GroupCuritiba, PR, BR 4d Provide technical support and execute remote software updates for Volvo Connect and CIV connected vehicle services across Latin America.
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[Suporte] Analista de Suporte Técnico Pleno | Meios de Pagamento↗ TotvsSão Paulo, SP, BR 4d Provide Level 2 technical support for the TOTVS Pay payment platform, resolving complex incidents via phone, chat, and portal.
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Cloud Technical Solutions Engineer, Networking (English)↗
GoogleKA, IN
4d
Troubleshoot technical problems for customers on Google Cloud Platform, providing diagnosis, resolution, and advocacy for customer needs.
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VisionLink Support Specialist↗ Mustang CatHouston, TX, US 4d Provide frontline support, customer onboarding, and training for VisionLink telematics solutions to optimize equipment health and productivity for construction and heavy equipment customers.
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Senior Technical Support Engineer EndorlabsPanama 5d Primary technical escalation point for Tier 1/2 support issues, diagnosing root causes in the Endor Labs Application Security platform and coordinating with Engineering to resolve critical customer bugs.
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(Fluent English) T3 Support Engineer (EU, Remote) SupportYourAppRemote 5d Investigate and troubleshoot escalated technical issues involving backend systems, databases, and cross-system integrations for global SaaS and software clients.
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Customer Support Engineer - Level 1 CelonisBangalore, India 5d Provide in-depth technical support, analysis, diagnosis, and recovery of complex technical issues for Celonis Platform customers.
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Technical Support Engineer, APAC FireblocksSingapore 5d Provide real-time technical support and troubleshooting for Fireblocks's SaaS platform serving global financial institutions in the DeFi and Web3.0 space.
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Rail Solution Operations Engineer↗ AlstomKA, IN 5d L2 support engineer for connected digital railway fleets, diagnosing and restoring wayside systems to ensure fleet availability and operational SLAs.
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Senior Claude Support Analyst - Assistant Manager StatestreetBangalore, India 5d Lead operational support for Claude AI services, managing incidents, ensuring platform reliability, and mentoring junior analysts.
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Technical Support Specialist (Hospitality), German speaking↗ LightspeedMadrid, MD, ES 5d Provide premium technical support and white-glove service to Lightspeed's most valuable and complex hospitality merchants via email, phone, video, and on-site engagements.
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Technical Support Engineer ZoomRemote (US) $65k–$65k5d Resolve complex technical issues for Zoom's Premier enterprise customers via email and direct conversation, focusing on meeting quality and network connectivity.
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Production Support (AWS support) +Java springboot+SQL↗ InfosysTS, IN 5d L2/L3 production support for AWS-hosted Java Spring Boot applications and SQL services, ensuring high availability and performance.
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Senior Technical Support Engineer - West Coast↗ VertexRemote, US $87k–$87k5d Senior Technical Support Engineer owning complex customer escalations, critical incidents, and end-to-end transaction flow analysis for Vertex tax and ERP solutions.
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Post Sales Engineer Ingrammicroİstanbul, Türkiye 5d Provide after-sales technical support and solutions to advanced complex technical projects or business issues for clients post-purchase.
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Product Support Specialist↗ ThalesRemote $79k–$105k5d Handle Level 2-3 technical support for Imperva customers, resolve security product issues, and mentor Level 1 engineers.
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CCaaS Support Engineer - Genesys Cloud, Amazon Connect CnxAUS Melbourne - 276 Flinders Street Level 7, AU 5d Provide Level 1 and Level 2 technical support for Genesys Cloud, Amazon Connect, and other CCaaS platforms, managing IVR systems, call flows, and routing configurations.
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Field Engineer (Customer Service) MotorolasolutionsKuala Lumpur, Malaysia 5d Provide remote and on-site support for deployed public safety command & control systems, handling incident response, root cause analysis, and process optimization using automation and data analytics.
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Customer Support Engineer (CSE) Ujet.CxRemote $80k–$80k5d Diagnose and resolve complex technical issues for CCaaS and telecommunications systems, ensuring high availability and customer satisfaction.
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