Global Technical Support

623 open positions

技术支持专家-飞书 ByteDance北京 Provide timely technical support and solutions for Feishu product users, analyze usage data to drive product optimization, and improve team efficiency.
?
Technical Support Engineer (m/w/d) – 1st Level (AMR/Robotics) Linz $39k–$39k Provide 1st level technical support via phone and email for international customers regarding Autonomous Mobile Robots (AMRs), including hardware, software, sensor, and network troubleshooting.
Premier Support Engineer LogicMonitorLogicMonitor® is the AI-first hybrid observability platform powering the next ge $69k–$86k Provide dedicated technical support and proactive health checks for up to 8 assigned LogicMonitor Premier customers via chat, ticket, and phone.
大模型服务支持工程师-火山引擎 ByteDance北京 Provide post-sales support for enterprise clients using large model products (Volcengine Ark/Coze), resolving technical issues and driving service innovation.
云计算客户支持工程师-火山引擎 ByteDance北京 Provide L1.5 post-sales support for Volcengine public cloud products, assisting with escalated customer tickets and resolving complex technical issues.
Technical Support Engineer (Americas/EMEA - Remote) Hospitable.comRemote $98k–$98k Build internal tools, automated workflows, and backend systems to empower a large Customer Support team and enable AI support features.
云计算技术支持工程师（海外业务支持）-火山引擎 ByteDance北京 Provide technical support for overseas customers via tickets, email, and IM, resolving complex issues and coordinating with engineering teams.
火山引擎大数据技术支持工程师 - 数据平台 ByteDance杭州 Provide technical support and troubleshooting for the data platform product, ensuring smooth usage for clients across industries like finance, automotive, and retail.
Technical Support Engineer LiveReach AIRemote $75k–$125k Solving complex technical issues and advising enterprise customers on the LiveReach platform, covering network, hardware, software, and electrical aspects.
Support Engineer THORNRemote $83k–$83k Provide deep technical guidance and reliable support for Safer and Thorn Detect products to help law enforcement and industry partners combat child sexual abuse online.
Technical Product Specialist (TPS) - Monetization Product Operations (Advertisement Team) TikTokSan Jose, United States of America End-to-end technical product support for advertisers and internal stakeholders, troubleshooting complex issues and acting as a bridge between client-facing and product/engineering teams.
Platform User Operations Specialist Intern（TikTok Platform safety）- 2027 Start TikTokSingapore Intern providing technical support and troubleshooting for TikTok LIVE platform users via internal tools and chat.
?
Partnership Support Engineer Remote Establish processes for capturing and handling partnership integration issues, build internal tooling to empower non-engineers, and debug complex cross-system behavior to ensure API and embedded integrations are reliable.
Production Support Engineer Get My ParkingRemote $100k–$300k Monitoring critical applications, diagnosing failures, and resolving incidents to ensure system stability for a smart parking platform.
Production Support Engineer Azodha • Pune • Remote (Work from Home)Remote Monitoring platform health, handling incidents, and performing hotfixes for a digital healthcare platform.
Platform User Operations Specialist Project Intern (TikTok Platform Responsibility) - 2026 (BS/MS) TikTokSingapore Provide instant troubleshooting and consulting services to internal platform users of content safety platforms, resolving technical issues and maintaining SOPs.
Technical Product Specialist (Signals & API) - MPO TikTokSingapore Provide pre- and post-sales technical support and implementation for TikTok's advertising solutions, specifically focusing on Web Signals (Pixel, Events API), App Signals (SDKs), and Marketing/Organic APIs.
?
Customer Success Support Geoscientist - Landmark Houston, US Act as the primary technical contact to help customers maximize the value of Neftex subscription products by providing onboarding, workflow guidance, training, and ongoing support for exploration and subsurface workflows.
Support Engineering Manager - Americas AshbyRemote $130k–$175k Lead a technical support engineering team acting as a bridge between frontline support, product, and engineering to investigate complex issues and determine resolution paths.
云产品技术支持（英文）-体验与服务 ByteDance成都 Provide first-line technical support and service for Volcengine's domestic and international cloud customers via tickets, email, and chat, resolving product inquiries and troubleshooting issues.
音视频技术支持专家-火山引擎 ByteDance深圳 Provide technical support for customers, identify common issues in production networks, and collaborate with product teams to enhance stability and usability.
音视频技术支持专家-火山引擎 ByteDance北京 Provide technical support for customers, identify common issues, and improve product stability and usability for cloud/CDN services.
Technical Support Engineer (L1/Frontline Support), APAC DatabentoRemote $12k–$16k First point of contact for customer issues regarding API usage, onboarding, authentication, integration, and billing for a market data platform.

Browse by specialty

AI Data Alignment AI Engineering AI Software Engineering Android Development Applied AI Stack Automotive Android Automotive Embedded Avionics Software Backend Engineering Backend Web QA Browser Extension Dev Business Intelligence C# Backend C# Full Stack Cloud Security Conversational AI QA Cross-Platform Mobile Data & ETL QA E-Commerce Backend Embedded Linux Engineering Management Enterprise Integration Entry-Level Engineering ERP System QA Field Service Tech FinTech Backend Game Engine Dev GenAI Cloud General Frontend GPU Compiler Eng Hardware Verification High-Frequency Trading Industrial Automation iOS Development IT Support QA Java Banking Java Enterprise Java Frontend Java Microservices Mainframe Development Manual Software Testing Medical Device SW ML Infrastructure Mobile App QA Network Firmware Node.js Backend Node.js Full Stack Performance Testing PHP Web Dev QA Leadership React Frontend Robotics Simulation RPA Automation Salesforce & Identity QA Salesforce Engineering SAP ABAP Secure Systems Testing Security Products ServiceNow Engineering Software Engineering Software Engineering Software Engineering Software Engineering Leadershi Test Automation Web Automation QA

DevOps & Infrastructure

Agile Release Management AI Infrastructure AI Infrastructure AI Platform Engineering Application DevOps AWS Kubernetes Engineering Azure Cloud Infrastructure Azure DevOps Engineering Broadcast & OSP Engineering Carrier Network Operations Cloud Infrastructure Cloud Infrastructure Cloud Infrastructure Engineeri Data Center Facilities Defense & Security Platforms Desktop & IT Helpdesk DevSecOps & Clearance Embedded Linux & ASIC Endpoint Management Engineering Systems Administration Enterprise Network Administration Executive IT Support Financial Trading Systems Fintech Platform Engineering GCP Cloud Engineering Global Technical Support HPC & Liquid Cooling Hybrid Cloud SRE Industrial Automation & SCADA Integration & RPA IT Infrastructure Leadership IT Service Management Linux Systems Engineering Mainframe & Middleware Managed Cloud Operations Modern Workplace Collaboration Network Automation & SDN Observability Engineering OpenShift & Container Platform Physical Infrastructure Projects Platform Engineering Public Sector DevOps SAP Basis Administration ServiceNow Platform Engineering Site Reliability Engineering Solutions Architect Space & Mission Systems Storage & Backup Telecom & Hybrid Reliability Windows Systems Administration

Data & AI

Ad Tech and Ranking Administrative Compliance Analytics Ads & Personalization ML Agentic AI Workflows AI Agents and Safety AI Automation Analytics AI Language Training AI Strategy and Architecture Analytics Engineering Applied GenAI Consulting Autonomous Driving ML AWS Databricks Engineering Azure Data Engineering BI Analytics Engineering BI Visualization Engineering Biological Discovery Research Biostatistics and Safety Clinical Data Engineering Clinical Laboratory Science Computational Genomics Computer Vision Engineering Computer Vision Localization Consulting Data Science Conversational AI Engineering Credit and Fraud Risk Crypto and AI Resilience Data Engineer Data Engineer Data Engineer Data Engineer Data Engineering Leadership Data Governance Compliance Data Governance Engineering Data Infrastructure Analytics Data Science Internships Data Strategy Leadership Database Administration Decision Science AI Digital Marketing Analytics E-commerce Data Engineering Edge AI Hardware Enterprise Data Architecture Entry Level Internships Environmental and Geoscience Financial Data Engineering Financial Strategy Analytics Food Science Research Forward Deployed AI Fraud Risk Analytics GCP Data Engineering General Data Platform Generative AI Engineering Generative AI Systems Geospatial GIS Analytics Government AI Security Healthcare Data Science Healthcare Risk Analytics HEOR and Clinical AI HPC ML Engineering HR Data Integration HR People Analytics Informatica Data Engineering Insurance Actuarial Analytics Insurance and Actuarial IT Operations Analytics Java Python Data Eng Knowledge Graph Engineering Laboratory Quality Analytics Life Sciences AI LLM Core Engineering LLM Evaluation & Agents Logistics Operations Analytics Manufacturing Data Systems Manufacturing Process Analytics Market Economics Research Marketing Experimentation Microsoft Fabric Data MLOps Engineering Palantir Foundry Engineering Pharma Analytical Chemistry Pharma Process Development Physical AI Data Procurement Sourcing Analytics Public Health Research Quantitative Finance Research Quantum and Imagery Risk & Fraud ML Robotics and Perception Robotics ML Engineering SAP BW Data SAP Master Data Search & Recommendation ML Security and Clearance Snowflake Data Engineering Snowflake DBT Engineering Speech AI Engineering Supply Chain Forecasting Supply Chain Planning

Product & Design

Hardware & Physical Engineering

Aerospace Manufacturing QA Aerospace Systems Engineering Aerospace Systems Test Analog IC Design ASIC Physical Design ASIC Verification Engineering Automotive Repair Technician Automotive Systems Engineering Autonomous Vehicle QA Civil Structural Engineering CNC Machining & Fabrication Construction Project Management Electrical Inspection & Safety Electronics Test Engineering Embedded Firmware Engineering Environmental Health & Safety Facilities Maintenance Engineering Field Service Engineering HVAC Design Engineering Industrial Automation Controls Industrial Construction QA Industrial Maintenance Engineering Landscaping & Yard Ops Manufacturing Process Engineering Materials & Chemical Lab Mechanical Product Design Network Hardware QA PCBA Test Engineering Pharmaceutical Manufacturing Engineering Photonics Test Engineering Power Electronics Design Power Systems Engineering Production Operations RF & Avionics Design Semiconductor Process Engineering Silicon Validation Spacecraft Mechanical Engineering Substation Automation QA

Operations & People

Automotive Operations Banking Operations & Lending Commodity & Indirect Sourcing Compliance & Contact QA Compliance Management Construction & Electrical Projects Continuous Improvement & Lean Culinary & Kitchen Staff Custodial & Building Services Customer Service Delivery & Traffic Coordination Educational & Correctional Programs EHS Compliance & Safety Engineering Executive Leadership Environmental Permitting & Carbon ERP & WMS Systems Event Production & Concerts Executive & GTM Recruiter Executive & Legal Administration Facilities Management & Operations Food Safety QA Generalist & Early Talent Recruiter Grocery Produce & Deli Healthcare Operations Healthcare Staffing Recruiter Hospitality Concessions & Bar HR Business Partnering HR Operations & Payroll IT & Program Procurement Last Mile Logistics Maintenance Planning & Reliability Major Construction Project Controls Materials & Inventory Control Mission & Defense Operations Operations & Training Operations Management Operations Management Organizational Change Management Plant & Operations Leadership Production Planning & Scheduling Production Supervision Project Coordination & Admin Public Sector Project Management Real Estate & Land Development Restaurant General Management Retail Softgoods Operations Robotics Deployment Projects Semiconductor & IE Operations Spanish Market QA Student Life & Fraternity Supplier Quality Supply Chain Strategy Technical & Manufacturing Recruiter Textile & Garment QC Warehouse & Distribution Operations Warehouse Material Handling

Healthcare

Acute Care Nurses Behavioral Health Cardiac Imaging Techs Cardiology Physicians Clinical Data Clinical Development Clinical Engineering Clinical Informatics Clinical Laboratory Clinical Pharmacy Clinical Project Mgmt Clinical Research Associates Clinical Specialists Computer System Validation Dentistry Dietary Services Emergency Medicine Healthcare Recruiting Hospitalists Infection Control Lab QC Operations Laboratory Management Laboratory Quality Control Long-Term Care Medical Assistants Medical Coding Medical Device QA Medical Device Techs Medical Education Medical Science Liaisons Medical Writing Nurse Case Managers Nursing Administration Occupational Health Oncology Pediatrics Pharma Manufacturing QA Pharmacovigilance Primary Care Private Medical Psychiatry Physicians Quality and Validation Radiology Physicians Radiology Technologists Regulatory Affairs Rehabilitation Therapists Research Coordinators Respiratory Therapists Retail Pharmacy Surgery Surgical Techs Telehealth Providers Veterinary Medicine

← Select a job to preview