Global Technical Support
629 open positions
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Solutions Architect (EST or PST)
DeepgramUSA | Remote
5mo
Post-sales Solutions Architect owning complete customer engagements, resolving complex technical issues, and building scalable support automation.
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Technischer Support (m/w/d) für Vestas Windenergieanlagen Enertrag-SeRemote 5mo Providing technical troubleshooting and process optimization for Vestas wind turbines, assisting 1st-level service technicians with complex fault resolution.
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Analyste incident H/F EverienceNiort, Nouvelle-Aquitaine, fr 5mo Analyze application logs to resolve connectivity issues on a website and mobile app, improving user experience and platform reliability.
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Customer Success Engineer_CDMX AgoraCiudad de México, México 5mo Troubleshoot real-time communication and AI integration issues for developers while guiding them on best practices and solution design.
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Technical Support Specialist MovableinkRemote 5mo Investigate and resolve complex customer issues for data-activated content generation and AI decisioning products, while building internal tools to improve product quality.
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Sr. Designated Support Engineer, Spark
DatabricksAmsterdam, Netherlands
5mo
Manage large strategic accounts and critical issues to ensure high-touch, proactive support for the Databricks Data Intelligence Platform.
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Technical Support Manager CoinsTaguig City, Metro Manila, Philippines 5mo Lead the technical support team to ensure efficient resolution of user and partner issues for a crypto trading and payment platform.
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Cloud Support Engineer CanonicalRemote 5mo Expert-level technical support for enterprise customers using Ubuntu, Linux, and open-source cloud infrastructure products.
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Technical Support Engineer (Freelance) Kata-AISouth Jakarta, DKI Jakarta, id 5mo Configuring WhatsApp Business API and Kata CX accounts, resolving technical issues, and maintaining system health for the company's chatbot ecosystem.
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Senior Customer Support Engineer PreludeParis, France 5mo Senior technical support lead for developer customers integrating SDKs, APIs, and webhooks, focusing on debugging, onboarding, and building the support function from scratch.
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Network Engineer AircallSydney Office 6mo Investigate and resolve complex telephony and network-related issues impacting customer call reliability and voice quality.
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Technical Support Engineer - Informatica MDM SalesforceIndia - Bangalore 6mo Provide deep technical support and root-cause analysis for Informatica MDM, MDM SaaS, and P360 products to ensure customer satisfaction and product reliability.
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?IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt PHP/AWS Paderborn, NORDRHEIN_WESTFALEN 6mo 2nd-Level support engineer for a high-frequency REST-API, analyzing technical issues, debugging code, and managing incidents to ensure system stability.
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Senior Customer Success Engineer - API DuffelRemote 6mo Provide expert technical support and implementation guidance to enterprise customers integrating Duffel's travel APIs.
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Technical Support Engineer (m/f/d) – Datacenter | IaaS | LeasewebFrankfurt am Main, DE 7mo Troubleshoot and resolve infrastructure issues for cloud hosting customers, ensuring smooth operation of server environments and networking equipment.
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Tier 3 Production Support Engineer McKessonRemote $125k–$125k7mo Provide third-level technical and consulting support for Ontada's oncology technology products, resolving complex clinical application issues and ensuring system performance.
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Product Support Specialist - Americas AshbyRemote - US 7mo Troubleshoot complex SaaS integrations and guide customers through detailed workflows for Ashby's enterprise hiring software.
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Forward Deployed Engineer WeaveWeave HQ 7mo Forward deployed engineering manager responsible for post-sale customer success, technical support, and acting as the first line of defense for engineering issues.
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Forward Deployed Reliability Engineer PalantirNew York, NY 7mo Ensuring stability and reliability of mission-critical workflows built on Palantir software by resolving issues before customer impact and driving product improvements.
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Talent Acquisition Technology Support Specialist EcolabIND - Maharashtra - Pune 7mo Provide day-to-day global support for Talent Acquisition technology administration, user support, process optimization, and service delivery.
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Support Engineer I (Weekend Shift) ReplitFoster City, CA 7mo Providing technical support and debugging for developers using the Replit agentic software creation platform.
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Suporte Aplicacional InetumLisbon, Lisbon, pt 7mo Application support and engine management for external market customers.
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Product Solutions Analyst | Housing EliseAIToronto $70k–$70k8mo Serve as the first line of defensive support for clients using the EliseAI platform, troubleshooting issues, documenting bugs, and ensuring seamless client experiences in housing and healthcare sectors.
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Enterprise Support Engineer PlanetScaleRemote - APAC $120k–$120k8mo Advise enterprise customers on the PlanetScale database platform, troubleshoot high-priority issues, and identify product gaps to escalate to engineering.
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Named Technical Support Engineer RoboflowRemote $150k–$150k9mo Named Technical Support Engineer dedicated to a single strategic enterprise customer, acting as the regional technical representative and trusted advisor for their computer vision deployment.
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Customer Success Engineer - II MindticklePune, Maharashtra 9mo Troubleshoot and resolve complex technical issues across backend services, APIs, data platforms, UI interactions, and AI-powered solutions for a global enterprise SaaS platform.
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Solutions Engineer SentrySan Francisco, California $140k–$140k10mo Help largest customers embed Sentry into their applications and workflows, ensuring optimal implementation and utilization of error and performance monitoring.
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Technical Support Engineer (Tokyo Based) ZoomTokyo 23 wards 10mo Provide Tier II technical support for Zoom's cloud collaboration products (Contact Center, Phone, Events) to enterprise clients, primarily via video calls and text, with occasional onsite visits.
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Technicien Hotline Machines-Outils - Laser 2D (H/F) TrumpfParis 11mo Remote technical support and troubleshooting for 2D laser machine tools, assisting clients with diagnostics, maintenance advice, and service restoration via phone and remote diagnostics.
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?Customer Support - Troubleshooting (m/w/d) Gunzenhausen am Altmühlsee, BAYERN 1y Resolve technical issues for Hetzner's hosting and cloud products via phone, email, or ticketing systems.
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Microsoft SCIM Malaysia Senior Engineer CnxMYS Kuala Lumpur Nu Tower 2 1y Senior technical support advisor handling escalated and complex customer cases for Microsoft products, providing guidance and training to less experienced support staff.
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Support Engineer (APAC) SupabaseRemote 1y Provide world-class developer support for Supabase's backend platform (Database, Auth, Storage, Edge Functions, Realtime, Vector Search) by responding to technical issues, triaging cases, and improving support tooling.
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ETIC, Azure Technical Support Engineer - Associate PwCCairo - ETIC 1y Provide technical support for Microsoft Azure services, troubleshooting cloud infrastructure, applications, and services for customers.
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Product Support Engineer SingularIndia 1y Provide technical support and troubleshooting for Singular's marketing measurement platform, including mobile SDKs, APIs, and dashboards.
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Application Support Analyst Air-TekToronto 1y Managing high-impact customer inquiries and providing technical troubleshooting for an airline SaaS solution that automates critical airline operations.
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Tier 2 - Support Specialist OdasevaNew York 2y Provide world-class technical support and service to enterprise customers using the Excalibur Data Platform for data management and security.
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Support Specialist, POS Restaurant365Irvine, CA, Austin, TX, San Francisco Bay Area, CA, Denver, CO 5y Provide advanced technical support for Restaurant365's cloud-based SaaS/ERP platform, troubleshooting configuration, workflow, and data-related issues for restaurant customers.
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Technical Support Engineer
LiveReach AIRemote
$75k–$125k
Solving complex technical issues and advising enterprise customers on the LiveReach platform, covering network, hardware, software, and electrical aspects.
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云计算技术支持工程师（海外业务支持）-火山引擎 ByteDance北京 Provide technical support for overseas customers via tickets, email, and IM, resolving complex issues and coordinating with engineering teams.
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?Job Deliver exceptional technical support to clients using BidSwitch's products and services, acting as a bridge between clients and internal technical teams.
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Platform User Operations Specialist Project Intern (TikTok Platform Responsibility) - 2026 (BS/MS) TikTokSingapore Provide instant troubleshooting and consulting services to internal platform users of content safety platforms, resolving technical issues and maintaining SOPs.
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