Operations Management
1,262 open positions
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Homeless Services, Request and Operations Manager (Los Angeles Area or REMOTE ROLE) IcfRemote 4d Senior leadership role managing technical support operations and a team of specialists for a Homeless Management Information System (HMIS) serving a Continuum of Care.
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Dispute Resolution Manager, Early Resolution EWONSydney, New South Wales 4d Lead Early Resolution teams to manage complaint intake, triage, and resolution, ensuring fair and timely customer outcomes.
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Support Services Centre Manager AmentumAlice Springs, Northern Territory 4d Lead and optimize the day-to-day operations of a Support Services Center (SSC) to ensure seamless delivery of critical administrative, scheduling, hospitality, and customer service functions for a mission-critical program.
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First Nations Team Manager – Service Contact Centre My NRMADubbo, New South Wales 4d Lead and support a team of Contact Centre Consultants in the Roadside Contact Centre, embedding First Nations protocols into daily operations and fostering a culturally safe environment.
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Client Delivery Officer 360 Health ManagementShepparton, Victoria 4d Lead and support a team of Disability Support Workers to deliver high-quality, person-centred support to participants in the NDIS framework.
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Contact centre team leader A2bMelbourne, Victoria 4d Lead, coach, and inspire a team of customer service professionals to deliver exceptional transport experiences for corporate, community, and disability customers.
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Teamleader Customer Team V-ZUG UMB AGCham, Zug 4d Strategically and operationally lead the V-ZUG Customer Team to ensure professional, customer-oriented support and service delivery for assigned clients.
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(American English) Key Account Manager (EU, remote) SupportYourAppRemote 4d Lead commercial results, operations, and reputation for key hospitality clients by building and managing dedicated support teams.
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Project Lead - Telecollections Bharat Financial Inclusion LimitedHyderabad, Telangana 4d Lead a team of 25 tele-callers and supervisors to drive resolution and recovery on high-risk delinquent portfolios for 90+ DPD accounts.
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Delivery Lead Manager - Voice AccentureIndia 4d Lead frontline customer service representatives managing omnichannel voice, email, chat, and social support operations.
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Team Manager, STEM Content Analysis - Chemistry ClarivateChennai, Tamil Nadu 4d Lead a team of scientific experts to analyze, index, and enrich patent disclosures covering chemical compounds, compositions, processes, formulations, and applications for the Derwent World Patents Index (DWPI).
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Commercial Service Manager RollinsPortland, Oregon $70k–$70k4d Lead commercial pest control service operations, ensuring top-notch service delivery and customer satisfaction for homes and businesses.
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Operations Manager, Member Service Operations EmployerdirecthealthcareDallas, TX (HQ Office) $95k–$95k4d Drive day-to-day performance of SMS and Lantern Outbound Contact Centers, leading teams to deliver on goals, quality standards, and member experience commitments.
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Client Operations Account Executive JobgetherIndia 4d Manage client complaints, disputes, and operational matters while ensuring SLA adherence and resolving issues fairly and efficiently.
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Team Lead, Legal Response OkxKuala Lumpur, Malaysia 4d Lead a team of Legal Response agents to triage and manage law enforcement requests, ensuring SLA adherence and operational efficiency for a crypto exchange.
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Teamleiter (m/w/d) für Revier-/Alarmfahrer SecuritasBerlin, BE, de $0k–$0k4d Leading and developing a mobile security team focused on operational excellence, efficient dispatch, and incident management to ensure a smooth, customer-oriented service.
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Insurance Operations Team Manager (Life & Disability) SutherlandTaguig, NCR, ph 4d Lead, mentor, and motivate a team to achieve operational, quality, and client performance objectives for Life & Disability Insurance accounts.
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Global Escalation Manager, APAC YouTube Operations
GoogleSingapore
4d
Executive point of contact leading escalation management for YouTube's highest priority escalations in APAC, managing end-to-end lifecycle including rapid triage, external communications, and post-incident analysis.
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Account Manager (Legal Services) Rr-DonnelleyColumbus, OH, us $79k–$79k4d Operations leader responsible for executing service delivery, ensuring operational excellence, and managing team growth for client accounts.
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Senior Manager - Automotive Warranty and Services Expert (f/m/x) Auto1-GroupBerlin, BE, de 4d Lead the review, improvement, and optimization of automotive warranty and maintenance subscription programs to reduce costs and drive revenue growth.
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TINKLO VALDYMO KOMANDOS VADOVĖ (-AS) Ignitis-GroupVilnius, Vilnius County, lt 4d Leading the distribution network management team to ensure efficient operation, optimal grid scheme maintenance, and rapid incident resolution.
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Regional Performance Lead Junior-Adventures-GroupCork, CO, ie 4d Lead and develop a team of Area Managers to drive operational excellence and regional growth for a school-age childcare provider.
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Regional Customer Service Manager - Operations (Based in Kuala Lumpur) AgodaKuala Lumpur 4d Leading English-language customer service operations for a global travel platform, managing voice, email, chat, and back-office activities to drive service levels and customer satisfaction.
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Team Leader Field Service Engineers TomraMassanassa, Valencia 4d Lead a team of Field Service Engineers responsible for installing, maintaining, troubleshooting, and repairing food sorting solutions while driving service performance and business growth.
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Repair Team Leader HiltiEspaña 4d Manage a repair unit within an after-sales service center, overseeing the repair process from machine intake to dispatch and leading a team of technicians.
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Personal Injury Team Leader Tesco BankSouth Africa $37k–$37k4d Lead a team of Personal Injury Claims Handlers to deliver excellent customer outcomes and achieve operational performance objectives throughout the claims journey.
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Travel GDS Support Wns-Global-ServicesManila, NCR, ph 4d Manage corporate travel operations, lead and develop travel teams, and oversee GDS (Amadeus/Sabre) support to achieve KPIs and SLAs.
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SUPERVISEUR(SE) SERVICE CLIENT H/F AvosdimRemote 4d Supervising and leading the customer service team to ensure high-quality support across all channels for a custom window blind and shade e-commerce company.
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Responsable juridique contentieux min.5ans (H/F) Fed GroupParis, Ile-de-France 4d Lead and manage a team of legal professionals to oversee litigation activities, ensuring procedural compliance, quality, and performance targets.
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AGENTE IMMOBILIARE (FISSO ALTO CON PROVVIGIONI) La Soluzione S.p.A.Provincia di Torino, Piemonte $43k–$43k4d Lead, coach, and coordinate a team of 6 real estate sales agents, focusing on their professional growth and performance.
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Assistant Vice President, Grievance Redressal Lead, Consumer Banking Group DbsRegional Office Mumbai, IN 5d Lead the end-to-end management of customer escalations and drive strategic improvements in the complaint handling framework for a leading Asian bank.
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Project Lead↗ E Tech Business Services Pte. Ltd.Bukit Merah, S00, SG 5d Oversee day-to-day management and delivery of a programme involving scheme application processing, assessment, claims verification, and case management.
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Michaels Expert Maker MichaelsIrving-Irving Corporate Office-3939 West John Carpenter Freeway, US 5d Lead a small team of customer service agents to resolve complex customer problems, manage call center queues, and drive continuous improvement in service levels.
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Sr. Team Leader CnxIND Pune - RMZ 1st Floor (Sublease to CIND), IN 5d Supervise call center associates and mentor Team Leaders to achieve performance metrics and customer KPIs.
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Supervisor Serviços Peneiramento SandvikBrazil, Belo Horizonte 5d Lead the screening business unit, ensuring operational excellence, safety, and sustainable growth of after-sales services for mining and construction equipment.
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Branch Associate Supervisor AceBurbank, CA, US $0k–$0k5d First-line supervisor for branch service employees responsible for daily operations, insurance/membership product delivery, and service quality.
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Senior Manager, Customer Service ManulifeHong Kong 5d Lead a customer service team to handle complaints and ensure regulatory compliance within the insurance and financial services sector.
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Office Manager NEROCU↗ Northumbria PoliceRemote $36k–$36k5d Lead and manage multi-functional business support services for a regional organised crime unit, enabling operational policing to function effectively.
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