ICT Engineer (m/f/d)
Core
Perform, coordinate, and improve complex 3rd level IT infrastructure activities to ensure stable technical support for business processes and meet KPIs.
Role type
Senior ICT Engineer (Infrastructure & Operations)
Builds
Stable technical infrastructure and IT services
Domain
Telecommunications / IT Infrastructure
Required skills
Windows/Linux administration, SQL databases, ITIL processes, project management, root cause analysis, technical documentation, change management, performance assessment, training delivery
Preferred skills
Session Border Controllers (SBCs), advanced cloud technologies, networking expertise
Technologies
Windows, Linux, SQL, SBCs
Responsibilities
Diagnose and resolve complex infrastructure incidents; evaluate and implement complex changes in a controlled manner; assess infrastructure performance against predictions; create and maintain technical documentation; serve as technical lead for release and deployment plans; deliver training concepts to other employees.
Seniority
Senior, hands-on IC