IT Service Management
851 open positions
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Service Protection Analyst (Change, Release, Transition) - 12 Month FTC Evelyn-PartnersLondon, gb 4d Ensure operational readiness, risk mitigation, and compliance with service management standards to protect live service stability during change and release cycles.
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IT Change Enablement Manager Drees-Sommer-SeRemote 4d Manage and continuously improve the IT Change Enablement process to ensure safe, efficient, and controlled implementation of changes to IT services, systems, and infrastructure.
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IT Infrastructure Resilience Lead F/H Experis FranceChambéry, Savoie 4d Lead IT infrastructure resilience, disaster recovery, and crisis management to ensure business continuity and operational excellence.
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CISAMRMFRE- Service Management ITIL-JL3↗ InfosysKA, IN 4d Manage and coordinate Major Incidents (P1/P2) through their entire lifecycle, leading technical teams to service restoration within SLAs and driving process improvements.
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Application Manager HitachiLodz, Lodz, Poland 4d End-to-end lifecycle management of Engineering applications to ensure business value, stability, and compliance.
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Service Operations Manager↗ City of MelvilleAU $140k–$140k4d Lead the reliable delivery, governance, and continual improvement of technology services and operational infrastructure for a local government entity.
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Service Delivery Manager RollsroyceDerby, GB 4d Senior Service Manager ensuring reliable IT services for manufacturing and operational environments, acting as the face of IT for designated business areas.
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Technology Support Engineer↗ AccentureKA, IN 4d Resolve incidents and problems across business system components to ensure operational stability, manage change requests, and collaborate with vendors on issue analysis.
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Quality Assurance Specialist↗ Systems Engineering Solutions CorporationAshburn, VA, US 4d Ensures quality and integrity of operational changes, releases, and service implementations for agency network operations centers.
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MIM, Problem, Change Management Advisor - Associate Principal Service Management UnisysBangalore, KA, India 4d Oversees and facilitates ITIL-based service support, managing incident, problem, request, and change management to improve service quality and coordinate client-facing resources.
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AI-Enabled Service Desk Manager↗ V2xRemote, US $140k–$140k4d Leads daily operations and continuous improvement of an enterprise IT Service Desk, acting as the bridge between human technicians and intelligent automation workflows to optimize IT service delivery.
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Jira Specialist↗ Quion Groep B.V.Matosinhos e Leça da Palmeira, P13, PT $21k–$21k4d Functional administration, configuration, governance, and continuous improvement of the Atlassian environment (Jira Software and Jira Service Management) to support ITIL-based processes and operational efficiency.
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Infrastructure Specialist KyndrylPorto Salvo, Lisbon, Portugal 4d First-line response for operational incidents, ensuring rapid service recovery and minimizing downtime across multi-environment infrastructures.
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Manager, Continual Services Improvement FticonsultingWashington, DC, US 4d Lead continual service improvement initiatives to measure service performance, improve ITSM processes, and deliver enhanced value to the business within Global Customer Services.
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Staff Infrastructure Engineer ThehartfordHartford, CT, US $117k–$117k4d Staff Infrastructure Engineer leveraging agentic AI to identify, assess, and resolve critical service issues and major incidents within the Technology Command Center.
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IT Operations Specialist AbridgeSF Office 4d Build a modern IT operations function for an AI-native healthcare company, providing onsite and remote support for hardware, software, access, and collaboration tools while leveraging AI ITSM and automation to resolve issues and improve employee experience.
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Product Operations Manager HAMB SystemsAdelaide, South Australia 4d Manage second and third line product support, monitor production performance, and oversee release deployments for private health insurance software.
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Senior Manager, Service Operations SitaRemote 4d Provide leadership and governance for regional or product-based service operations teams, ensuring secure, reliable, and customer-focused Border solutions for the global air travel industry.
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Lead Consultant-SIA,Superannuation Infosys APACMelbourne, Victoria 4d Lead Service Integration & Management (SIAM) for high-availability superannuation services, overseeing multi-vendor teams and driving operational excellence.
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IT Vendor & Service Delivery Manager Endeavour Group CareersRichmond, Victoria 4d Lead strategic governance and operational oversight of outsourced 24/7 IT Service Desk and L1.5 Monitoring & Alerting functions for a major Australian retail and hospitality group.
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Hardware Asset Manager DatacomRemote 4d Manage end-to-end hardware lifecycle services including purchase, deployment, utilization, replacement, and disposal for Datacom customers.
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Teamleider Service & Support All About WorkGroningen, Provincie Groningen 4d Leading a Service & Support team to professionalize IT service delivery and ensure colleague support across six locations.
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Proces manager 136479 FlexintensKralingen-West, Rotterdam 5d Operational execution and monitoring of existing ITIL processes within a complex IT service management environment.
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Operador/a IT junior con B2 de inglés Sopra-SteriaMadrid, MD, es 5d Junior IT Operations professional responsible for planned tasks, system monitoring, and priority 1/2 incident management within a 24x7 rotating shift team.
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Monitoring Specialist PlaytechSão Paulo, SP, br 5d Monitor multiple business systems, detect incidents across service dependencies, and execute redundancy protocols to ensure business continuity.
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IT Team Lead JobgetherRemote $115k–$115k5d Lead day-to-day IT service delivery across the APAC region, managing a distributed team and handling complex technical escalations.
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Community Empowerment & Opportunity - Operations Manager City-Of-PhiladelphiaPhiladelphia, PA, us $70k–$70k5d Manage and implement risk, safety, IT, and fleet management workflows to ensure efficient internal operations for a City of Philadelphia community empowerment agency.
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Fleet Telematics Specialist DownerHamilton, Waikato 5d Manage the operational performance, administration, and effectiveness of the telematics platform for fleet operations, ensuring data integrity and reliable service delivery.
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Consultant service clients confirmé EasyvistaGrenoble, Auvergne-Rhône-Alpes, fr 5d Confirmed customer service consultant managing ITIL Run processes (Incidents, Service Requests, Problems, Changes) and driving continuous service improvement.
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Customer Care Analyst - Provisioning WorkdayCosta Rica 5d Manage, allocate, and optimize customer instances by ensuring end-users receive necessary assets, entitlements, and access rights while maintaining security and compliance standards.
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COORD. SUPORTE CORPORATIVO↗ Grupo SbfSão Paulo, SP, BR 5d Coordinate corporate IT support operations, manage service delivery via ServiceNow, lead a support team, and drive automation and AI initiatives.
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SeniorAdministrator - Incident Management, ServiceNow↗ HCLTechTN, IN 5d Oversee day-to-day incident management operations, manage major and high-priority incidents across multiple service providers, and drive resolution to minimize business impact.
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CHANGE MANAGER L3↗ WiproMH, IN 5d Governing end-to-end Change Management processes to ensure safe planning, assessment, approval, implementation, and review of infrastructure, application, and business changes.
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Helpdesk Support Engineer - A26362↗ Activate Interactive Pte LtdSingapore, S00, SG 5d Manage operational takeover and steady-state support for COMET, StellarNet, and COMET Mobile services, ensuring continuity across stakeholders and maintaining service visibility.
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Application Development Associate Director - HIH - Evernorth CignaHyderabad, India 5d Unified leadership and operational governance for Tier 1 and Tier 2 applications to ensure stability, resilience, and continuous improvement across a digital ecosystem.
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EU Service Governance Specialist NttlimitedPrague, Czech Republic, CZ 5d Establish and maintain an effective governance framework for service delivery operations, ensuring compliance with SLAs, tracking KPIs, and driving continuous improvement.
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Service Manager NngroupRemote 5d Act as the main point of contact between IT and business stakeholders to ensure the quality, stability, and continuous improvement of IT services.
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Senior Analyst, Growth and R&D Tech Capabilities (Hive) HeinzAmsterdam, NL 5d Manage day-to-day technical operations and long-term strategy for 'Hive', a global end-to-end Innovation solution covering strategy alignment, idea generation, project lifecycle management, and advanced analytics.
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IT Team Lead↗ Effortless OfficeRemote $50k–$50k5d Lead a Service Delivery Team to provide consistent, high-quality technical support and managed IT services to clients.
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ERP Platform Service Delivery Manager↗ Hitachi RailMadrid, MD, ES 5d Lead Run Operations and Application Managed Services (AMS) for Hitachi Energy's ERP Platform, ensuring stable operations, effective second-level support, and timely incident resolution.
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Senior Technology Service Delivery Analyst TheapexgroupLuxembourg City 5d Senior analyst ensuring IT service delivery excellence, operational efficiency, and continuous improvement for global enterprise customers via ITSM processes.
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ICT Operations Support Engineer (Government Domain)↗ Ntt Singapore Pte. Ltd.Toa Payoh, S00, SG 5d Manage operational takeover and steady-state management of COMET, StellarNet, COMET Mobile, and related services, ensuring continuity across stakeholders and maintaining service/funding visibility.
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IT Process Engineer I JabilGuadalajara, MX 5d Formalize and operate IT service management processes (change, incident, problem, configuration) to ensure stable IT production environments and support business strategy.
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Configuration Management Analyst↗ AlstomKA, IN 5d Ensure accuracy, completeness, and governance of the Configuration Management Database (CMDB) as the single source of truth for global IS&T operations.
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IT Service Operations Manager 24/7 AsdaAsda House, GB 5d Senior operational leader in the IT Command Centre accountable for real-time health, stability, and performance of technology services during 24/7 shifts.
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Service Delivery Specialist Suncorp BankSydney, New South Wales 5d Lead service excellence and operational improvements for customer-facing digital platforms and IT applications within the Insurance Enterprise Technology domain.
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IT Service Management and Operations Analyst CfsSydney, New South Wales 5d Ensure stability, performance, and continuous improvement of the Dynamics 365 platform and associated technologies (Complaints Management, Customer Service) for a wealth management organization.
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