Manager, IT
Core
Lead the IT function and a team of three to manage day-to-day operations, employee support, and technology adoption for a SaaS platform serving restaurants.
Role type
Manager, IT (Hands-on leadership)
Builds
Reliable IT environment, scalable support processes, and standardized AI tooling practices
Domain
SaaS / Restaurant Technology
Required skills
IT team leadership, hands-on IT support, SaaS environment management, Mac environment support, SaaS application management, user access administration, stakeholder partnership
Preferred skills
Scripting (Bash, Python, Perl), Infrastructure as Code
Technologies
Jira, Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, Jamf Pro, Okta
Responsibilities
Lead and develop a small IT team; manage day-to-day IT operations and employee support; own key software platforms and IT environment; lead IT projects to improve workflows; partner with Security and business leaders to drive technology adoption
Seniority
Manager, hands-on leadership