Account Manager, Enterprise Expansion
Core
Manage a portfolio of ~120 enterprise accounts to drive growth, retention, and revenue expansion through upselling and cross-selling.
Role type
Senior Account Manager (Enterprise Expansion)
Builds
Revenue growth and strategic account plans for large global SaaS customers
Domain
SaaS / Ecommerce / Conversational Commerce
Required skills
Enterprise account management, C-level stakeholder engagement, strategic account planning, CRM proficiency, data analysis, complex problem solving, travel
Preferred skills
Mid-market SaaS sales experience, technical aptitude, adaptability in startup environments
Responsibilities
Identify and execute upsell/cross-sell opportunities, develop tailored strategic account plans, engage with executive stakeholders, collaborate with cross-functional teams (CS, Product, Legal), document activities in CRM, conduct in-person client meetings
Seniority
Senior, hands-on IC
