D365 Sales and Service Business Architect
Core
Develop and drive strategic initiatives to accelerate growth across Agentic CRM, design sales motions and operating models, and deliver data-driven insights for executive decision-making.
Role type
Senior Business Architect (Strategy & Sales Transformation)
Builds
Growth strategies, business cases, sales execution frameworks, and scalable planning/governance models.
Domain
CRM, Sales Operations, Strategic Planning, AI-led Business Process Transformation
Deliverable
product features
Required skills
Strategic planning, market analysis, competitive intelligence, business case development, sales motion design, stakeholder alignment, data-driven decision-making, AI integration, operational excellence, cross-functional leadership
Preferred skills
Experience in Near Term Strategy, Management Consulting, Finance, or Program Management
Technologies
AI, Analytics
Responsibilities
Identify business opportunities through market analysis and customer insights; Design and improve sales motions and operating models; Lead complex, multi-disciplinary initiatives across Sales, Product, Engineering, and Marketing; Develop scalable planning and governance frameworks; Navigate ambiguity and resolve trade-offs to drive execution.
