AppleCare Business Development Manager
Core
Develop and manage AppleCare programs to drive attach growth and commercial success across the Southeast Asia region, specifically supporting the Thai market.
Role type
Business Development Manager (AppleCare)
Builds
AppleCare sales programs and partner strategies
Domain
Consumer electronics / Retail services
Deliverable
product features
Required skills
commercial product or program management, partner program development, cross-functional program leadership, project management, strategic account planning, market trend analysis, stakeholder communication, executive reporting, training content creation
Preferred skills
executive influence, networking, advanced analytics, storytelling
Technologies
N/A
Responsibilities
Craft and execute AppleCare strategy and account plans; lead end-to-end management of AppleCare programs including commercial success and customer experience; manage partner relationship management and internal cross-functional collaboration; deliver program development resources like training and marketing collateral; establish reporting to track program results; communicate performance to leadership and partners; champion market needs with headquarters.
Seniority
Mid-Senior, hands-on IC