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Engineering Project Manager

Bengaluru, India💼 Full-time🗓 2026-09-09 → 2026-09-28

Core

Manage technology initiatives and product evolution for Apple's global customer support systems, including sales, service, and contact center operations.

Role type

Senior Engineering Project Manager / Product Owner

Builds

Global, business-critical applications for Customer Engagement (AppleCare, Genius Bar, Contact Centers)

Domain

Consumer Technology / Customer Support / Enterprise Software

Required skills

Engineering project management, Product management, Requirements analysis, Cross-functional collaboration, Risk mitigation, Stakeholder negotiation, Product roadmap definition, User empathy, Global program management

Preferred skills

CRM domain experience, Distributed team management, Vendor/contractor management, Engineering/Technical background

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