634/B - Major Incident Manager (m/w/d)
Core
Coordinate and support major incidents to ensure stable production environments and highest service availability for financial services.
Role type
Major Incident Manager
Builds
Financial services and digital banking platforms
Domain
Banking / IT Operations
Required skills
Incident coordination, immediate recovery actions, conference leadership, documentation, incident classification, release support
Preferred skills
Task force participation, problem management, stakeholder communication
Technologies
IT production environments
Responsibilities
Coordinate major incidents, initiate immediate recovery measures, lead conference calls and roundtables, participate in task forces, classify incidents, create internal notifications, support releases
Seniority
Mid-level, hands-on IC
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