Renewals Manager
Core
Leads end-to-end renewal processes for mid-size to large accounts, managing commercial strategy, risk mitigation, and cross-functional collaboration to ensure revenue retention and growth.
Role type
Senior Renewals Manager (mid-market to enterprise accounts)
Builds
Renewal agreements and revenue retention strategies for Cisco's support services and software subscriptions
Domain
Enterprise IT infrastructure and networking (Cisco)
Required skills
Commercial negotiation, MEDDPIC methodology, cross-functional stakeholder management, risk assessment, forecasting, data-driven insights, AI tool utilization, contract readiness, process improvement
Preferred skills
Mentoring peers, scalable workflow design, advanced product architecture knowledge
Technologies
AI tools, automation platforms, MEDDPIC framework
Responsibilities
Lead cross-functional renewals for medium complexity deals covering multiple technologies; Manage renewals for mid-size to large accounts applying commercial judgement; Apply structured methodologies to validate customer data and guide conversations; Anticipate competitive threats and tailor renewal messaging; Coordinate quote preparation and risk mitigation; Implement scalable improvements to renewal workflows; Mentor peers and share best practices
Seniority
Senior, hands-on IC with mentorship responsibilities